Michaels Custom Framing

I used to shop Michaels exclusively for all my crafting needs. However over the last several visits the experience has gotten progressively worse. Cant find help, prices are through the roof on so many things that when they even offer a sale/discount it brings it to what a normal price for it should be. Example $39.99 for a plastic tote to store stuff but its on sale for 70% off so now its $12.00. Are you kidding me? They have drastically cut what they offer in the stores. No stuff for crafting stuffed animals or dolls. They actually suggested I try Hobby Lobby, which I WILL NOT DO! So Ill just Amazon it from the comfort of my home and pay way less.
Jan 22nd, 2024

You have a full blown long fixture of st. Patricks day stuff. The black history month small section is pitiful !Do Better and keep the same energy! If your going to show representation show it the same way dont play in our faces!! Michaels will never get a dime from me!
Jan 18th, 2024

Jul 20th, 2023

Very helpful staff
Feb 26th, 2023

I was so very impressed with and grateful to Charles in the framing department on Friday April 22nd. I took in 2 pastel portraits of my deceased toy poodle that I needed just frames for. Both portraits were already matted and ready to be put in the frames. As soon as we chose the frames, Charles immediately put each one very carefully in its frame. It took him about 10 minutes to do both. He had stopped what he was working on and helped me not only choose the frames but also put each portrait very carefully in its frame so I didn't have to leave them and make another trip to the store. When I left they were ready to hang. He even gave me some hooks to hang them with. Charles is an asset to your company and I only hope you appreciate him. In this day and time where customer service has almost completely vanished...it's wonderful to have been treated this way, especially with these very important portraits. Thank you, Charles!
May 12th, 2022