Ashley Boyd

Craig Lisonbee _{on ChamberofCommerce.com}

Dec 6th, 2021

I have been involved in over 200 loans in the last 10 years and this group was a terrible experience if not the worst. I never written a bad review but i feel this experience calls for it... I would steer as far away from this landing group as possible for many reasons. As soon as you are locked in with them the attitude and willingness to help seems to do a 180. You are just number and we were treated with arrogance and as if they were superior, they even mistakenly sent a email berating my brother for something that was their job to explain to him in the first place. This was sent mistakenly but to even take the time to send a email shows their real attitude towards others. My brother did not treat them bad in anyway he is nice by nature and the attitude toward him came out of know where. He had never done a loan and I let them know up front he would need them to guide him through the process. The team more then once gave inaccurate information that a loan officer beginning in the business should know. It was as if they where intentionally lying or maybe they just not knowledgeable but either way if you would ask a simple question they would instantly go on the defense. It was hard to believe they were just not flat out lying but I guess it could be misinformation, but in my opinion that is doubtful.

Also, I did a review search 4 months back and found other experiences almost identical to ours but now have disappeared. In a nutshell, negative attitude, not knowledgeable, unorganized, and unprofessional. Use at your own risk!