Metro by T-Mobile

Service is the worst. If you're gonna have children run your store you need to hire them a babysitter. Some kids never got a spankin and it shows.
Feb 3rd, 2024

Jan 30th, 2024

Fruitcake up front was upset I didn't buy his overpriced phone so he changed my phoneplan from 25 a month for unlimited to 30 a month for 5 gb. Petty mfer. I'll be in to see you soon bud.
Nov 14th, 2023

I can not say enough good things about an employee by the name Nathan. I had a problem with my phone's password. I called customer service and they were not able to help me, they suggested that go into one of the stores to get help. I went into the store and this young gentleman was very knowledgeable. He called customer service and he was able to help me change my password. Nathan's customer service was impeccable.
Oct 13th, 2023

I've been a long-time customer at this location and never had any complaints, Until last night, at about 7:30, I stopped by to see if they could help me with my phone. I just got through with a 12-hour shift and had to be to work on Christmas Eve at 7am. Therefore, it was urgent. The guy behind the counter looks at my phone and plugs it in to charge. I'm trying to explain to him the settings I changed. He looks at me and says the screen is damaged and you need a new phone. I asked if I qualified for an upgrade, and his response was that I couldn't tell you that since your phone can't receive a code. He was giving me prices very high, and I just requested my phone back and left. Went home and YouTube it, and 15 minutes later, my phone is fine. There should be away to look up a customers account by cell phone number. He obviously just wanted to sell a phone, sorry, no doubt I will go to this store again.
Dec 13th, 2023