Crash Champions Collision Repair Jonesboro

DO NOT BRING YOUR PORSCHE HERE!!!!! You will never get it back! Extremely poor communication, 6 month repair time and the list goes on. Do yourself a favor and choose another certified shop. Steven-GM was non responsive and nowhere to be found as was Brandon Perkins the District Manager. Terrible experience. Service: Body & Trim
Jul 26th, 2023

I had a very poor experience with Crash Champions Collision(ECR). The repair time was significantly delayed due to excessive labor charges from my insurance company. The staff did not follow up with me unless I called them, and they kept asking for more money that my insurance did not cover. I also realized that they didn't install the mud flaps on my Tesla. I requested that part 5 times, but they didn't resolve the issue. This was a very stressful experience, and I would not recommend this place to anyone.
Jul 21st, 2023

Jun 8th, 2023

Apr 20th, 2023

This used to be ECR and Ive had work done here when it was ECR and they did an excellent job. I need to get the nose clip of my BMW repainted due to road rash. I called and talked to a lady that had absolutely no interest in helping me. After I told her my car was a 2013 (its currently 2023) she told me they dont repair cars older than 10 years old because its not cost effective. I told her I dont need repairs, just paint and she told me they only do estimates in person not via email. I was told a week ago when I called to send pics via email which I did through their national website. I havent heard anything back. She also said they are several weeks out on giving in person estimates. Looks like I have to find someplace else to get my vehicle painted. Too bad what they did to ECR.
Apr 17th, 2023