Elite Jewelry

Recently left my silver ring to be sized by the jeweler . They called me told me it was ready . When I went to pick it up the whole back of the ring was a gold color . He stated it was not real silver so it had to use a coated metal to size it up. I only went up one size but now they ruined the whole ring. Good business would have been to call me and explain what was going to happen to my ring if they sized it up. I would have left it alone if I had been told it would look like it does after I paid $64 for it to be messed up!
Apr 7th, 2024

Took a ring to be resized (to be made smaller) after 2 months the band separated where they had cut it, and I called them to say hey it's come apart and they said "if it wasn't wearer error they'd fix it" I didn't have time to go down there yet because I moved almost 2 hours away, and now a couple months after the band separated we've realized they STOLE the silver off of the ring and recast it as brass, because the "silver" coating they apparently put on it to cover it up has completely worn off and you can see the brass coming through, when this was a sterling silver ring. There's also burn marks all over it now that the silver has worn off. They also charged me three times as much as other places would have apparently, so I paid over $60 for them to completely destroy my engagement ring and now I'm probably going to have to spend three times that to get it repaired somewhere else.
Apr 1st, 2024

Vast selection, all price points. Prompt repairs of watches and jewelry. Most important: friendly and knowledgeable professional staff!
Mar 29th, 2024

Great honest people and willing to help you shop or repair your goods. Fair pricing and knowledgeable people.
Jan 7th, 2024

UPDATE: its been about 6 months since the original review and 1 of the prongs holding in my center stone completely broke and FELL OFF! I was lucky I noticed and caught my main stone before it fell out! Totally botched both of our wedding rings. I've had my wedding ring with no issues for over 4 years. Took it in because the center stone was slightly loose but when I got it back they'd changed the setting and lifted the stone (without telling me) and I've have had problems with it ever since. Been here 4 times since June. While the staff are 'nice' I don't feel they really know what they're doing with jewelry. Picking it up the last time my husband brought to their attention (again) that the prongs were crooked and the stone wasn't in right. We we're met with "it's fine" and eventually, "what do you want us to do?". I'm not a jewelry expert.. but the photos speak for themselves... Not to mention my husband dropped off his Damascus and rose gold ring for them to just clean up/ polish the rose gold and now the Damascus patterns are GONE. It looks like sterling silver with finger prints all over it! When we picked up my husbands ring they never admitted fault and assured it was just temporary from the cleaner- it's been months. I've taken my wedding to another jeweler for another opinion, since from the last visit it was clear they couldn't fix what they had messed up, and was told, "this ring is a mess, I'd take it back and get something else for my money" ... from another jeweler guys. Be careful of this place.
Apr 1st, 2024