Universal Windows Direct of Athens

Dwight came out with options on our 16 windows that needed to be replaced. He was very nice and explained everything very clearly. I am a person that goes with my gut feeling and he wasnt pushy and he put us at ease with the decision. I purchased the windows and the crew that came out was amazing. Ron the foreman has put together a top notch crew. They have been together along time and it shows. They all knew there job and did it well. The windows were installed in less than eight hours and they hauled off all the debris. I would recommend them for replacing your windows. The price is better than the box stores and the windows have made a world of difference with noise and drafts. I am very pleased and wife is happy.
Mar 1st, 2023

Ordered my windows during the pandemic, so they were very delayed, which wasn't Universal Window's fault. Right when they came in they moved me to the front of the list to get them installed, which I really appreciated. The installation was great. Chris did a very meticulous job. He was very respectful, kind, and showed me how everything worked. They also came right over and answered my questions when I couldn't figure out why some windows were locking and others were giving me a hard time. Overall, excellent experience.
Jan 13th, 2023

This company's service is terrible! One of the windows they installed cracked and I have waited 4 months or more and still no replacement! Service: General window replacement
Aug 11th, 2022

I can not say enough good about this company. I had my windows put in today, 6-20-22. Two months ago I called for a estimate, I got one done within a week. Dwight was very professional, patient and kind with me. I knew nothing about windows. I do know good quality and cheap. These windows are very good quality. They called me four weeks earlier than scheduled to put them in. I was a smaller job and they had a spot for me. Ron, the partner and his crew showed up exactly on time. I really liked that. These men work so well together. They never talked they just knew what the other was gonna do. In 4 1/2 hrs they were done and leaving after removing and installing 13 new windows. They caulked ever area then covered everything with trim. When they left there was not one piece of paper, a screw, a box, nothing left. You couldn't tell they had been here except for my beautiful windows. They even carried away all my old windows. In this day and time it is so hard to trust anybody to do a good job at a good price anymore. Especially being a women that knows nothing about construction. Well I am here to vouch for these people if you find yourself needing anything. I'm not sure if they do other things, but I do know they are A1 in my book. Oh yeah, out of 3 estimates for the windows I received they were far better priced. None of the other windows compared. I just happened to find them on the Internet and boy am I glad I did. Thanks Universal Windows for a job well done. Brenda Souther Cleveland Ga. Service: Window installation
Jun 17th, 2022

May 6th, 2022