Visionworks Paulding Commons

I ordered two pairs of glasses some months agothe first pair that came in looked nothing like the frames that I ordered!!! My wife recently ordered a pair of glasses and a box of contact lenses with an updated prescription. The lenses in her new glasses were incorrect; sooo strong that she could not see well enough to touch objects in front of her!!! The contact lenses that were received had the old prescription and needed to be replaced. Costly mistakes at this location unacceptable!!!
Mar 11th, 2023

Managers take note Thank you Kijana You are amazing, walked in with 2 teenagers, we came out happy with our choices. I wish I could give you 10 stars . Thank you for your top notch service. We are all happy with you.
Mar 6th, 2023

Kisana was absolutely amazing! Made our experience 10x better ;)
Mar 3rd, 2023

Everything was fine up until my exam was almost completed, because they didnt verify my insurance before my appointment. I called beforehand, and scheduled my appointment 3 weeks in advance to avoid this. I kindly, but firmly stated my disappointment concerning this, and instead of apologizing for my inconvenience, some of the staff decided to be condescending and rude. I had to come back the next day to complete my exam after my insurance was verified, to further waste more of my time. I also cannot stand the pressure of applying add ons as you are checking out, as well as being lied to about what your insurance actually covers, in order to get double payments
Feb 17th, 2023

I have never experienced such kindness during an optometrist visit.... Hannah was so kind and gracious. The store manager was 2nd to none !
Feb 16th, 2023