Rogers' Auto Care

Hours

Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM

Chamber Rating

4.2 - (108 reviews)
78
10
1
3
16
Read Our 108 Reviews

Chamber Rating

4.2 - (108 reviews)
78
10
1
3
16
  • Tyrone Kristofek


    Feb 18th, 2024

  • Jesse Richardson

    I have been customer for years. Never have had any problems. They have been my go to shop. Now my kids go there. Keep up the good work
    Jan 7th, 2024

  • M DLF

    My truck went in for an oil leak and come to find out it was the valve cover gasket. I said okay fix it. Pay over 700$ and leave, couple days go by and I still smell burning oil in my cabin. Lift the hood up as a basic mechanic I am. They dont double check their work let alone their shop foreman doing a final check. A long piece of tubing was left in the engine bay after they replaced it because its snapped. I cant locate the oil leak that wasnt fixed so I stuck dye in it myself and find that the solenoids are leaking oil from their gasket due to the valve cover sitting on top of them. Further checking this, they didnt ensure the valve cover was seated correctly not only around the solenoid hole but the spark plug holes as well. I pull out the ignition coils to find oil in the closest one to the solenoid hole and this is where I also find the cover wasnt seated correctly. I call several times to take it back in and keep getting told if it wasnt beginning of the week it will be sitting in the lot because due to wkd and holidays, they tell me to wait and wait but I have a schedule too. I would of ouch rather hear to drop it off and well get to it asap. Now if I was a shop owner, and if a customer has already paid for work to be done, to find out they didnt fix it, I would want them to bring it in asap. I also diagnosed it myself to be the vacuum pump. Unprofessional! As a senior enlisted NCO I advise you Soldiers to double check the work to be done on your Car either before paying or immediately after!! Not waiting to drive my vehicle, Ill do the work my self. So pissed I wasted my time and money. Reference the photos attached, that oil came from an ignition coil when I pulled it out on the cover, and youll notice on both pics the holes arnt seated correctly.
    Jan 2nd, 2024

  • Eric Burton

    I highly recommend! Very professional and the quality of service is top notch.
    Nov 23rd, 2023

  • Shavonda Jackson

    If your getting your car fixed thru an insurance claim ABSOLUTELY DO NOT take it to this shop he was rude to the insurance company and me and was very difficult to work with and then refused to do any further work on the car resulting in me having to find another shop if your a female don't go here he change the prices of the work he did do twice and the car still wasn't working , he then proceeded to tell me insurance company he didnt know if the damage was even related to the claim which was definitely not true this whole ordeal has push my car recovery process back the way i was treated here is absolutely ridiculous!
    Nov 9th, 2023

Read Our 108 Reviews

About
Rogers' Auto Care

Rogers' Auto Care is located at 425 Elma G Miles Pkwy in Hinesville, Georgia 31313. Rogers' Auto Care can be contacted via phone at 912-368-2886 for pricing, hours and directions.

Contact Info

  •   912-368-2886

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Rogers' Auto Care?

A The phone number for Rogers' Auto Care is: 912-368-2886.


Q Where is Rogers' Auto Care located?

A Rogers' Auto Care is located at 425 Elma G Miles Pkwy, Hinesville, GA 31313


Q What is the internet address for Rogers' Auto Care?

A The website (URL) for Rogers' Auto Care is: http://www.autorepairhinesville.com/


Q How big is Rogers' Auto Care?

A Rogers' Auto Care employs approximately 20+ people.


Q Is there a key contact at Rogers' Auto Care?

A You can contact Renee Hofkin at 912-368-2886.


Q What days are Rogers' Auto Care open?

A Rogers' Auto Care is open:
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM


Q How is Rogers' Auto Care rated?

A Rogers' Auto Care has a 4.2 Star Rating from 108 reviewers.

Key Contacts

image
Renee Hofkin
Manager


Hours

Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM

Ratings and Reviews
Rogers' Auto Care

Overall Rating

Overall Rating
( 108 Reviews )
78
10
1
3
16
Write a Review

Tyrone Kristofek on Google

image


Jesse Richardson on Google

image I have been customer for years. Never have had any problems. They have been my go to shop. Now my kids go there. Keep up the good work

Business Response on Google Dec 12th, 2023
You're awesome Mr. Jesse! Thank you for ALL the years of your trust & patronage!!

M DLF on Google

image My truck went in for an oil leak and come to find out it was the valve cover gasket. I said okay fix it. Pay over 700$ and leave, couple days go by and I still smell burning oil in my cabin. Lift the hood up as a basic mechanic I am. They dont double check their work let alone their shop foreman doing a final check. A long piece of tubing was left in the engine bay after they replaced it because its snapped. I cant locate the oil leak that wasnt fixed so I stuck dye in it myself and find that the solenoids are leaking oil from their gasket due to the valve cover sitting on top of them. Further checking this, they didnt ensure the valve cover was seated correctly not only around the solenoid hole but the spark plug holes as well. I pull out the ignition coils to find oil in the closest one to the solenoid hole and this is where I also find the cover wasnt seated correctly. I call several times to take it back in and keep getting told if it wasnt beginning of the week it will be sitting in the lot because due to wkd and holidays, they tell me to wait and wait but I have a schedule too. I would of ouch rather hear to drop it off and well get to it asap. Now if I was a shop owner, and if a customer has already paid for work to be done, to find out they didnt fix it, I would want them to bring it in asap. I also diagnosed it myself to be the vacuum pump. Unprofessional! As a senior enlisted NCO I advise you Soldiers to double check the work to be done on your Car either before paying or immediately after!! Not waiting to drive my vehicle, Ill do the work my self. So pissed I wasted my time and money. Reference the photos attached, that oil came from an ignition coil when I pulled it out on the cover, and youll notice on both pics the holes arnt seated correctly.

Business Response on Google Jan 7th, 2024
My VERY sincere apologies!!In the last 5 weeks we have found ourselves in a very precarious situation with one technician, seven bays and all the workload that goes along with that. I have never had to turn down same-day work for one day, much less several days with all the holiday travelers and customers who postponed car repairs to the last minute. I had no choice but to turn down work in an attempt to try to catch up for customers who had been patient for days. Please contact me after January 2nd and I will assess the situation further & see about a reimbursement for your inconvenience & poor experience with us.Again, my apologies for your inconvenience and frustration during this holiday season.

Eric Burton on Google

image I highly recommend! Very professional and the quality of service is top notch.

Business Response on Google Nov 19th, 2023
Thank You for you patronage!! Merry Christmas to you!

Shavonda Jackson on Google

image If your getting your car fixed thru an insurance claim ABSOLUTELY DO NOT take it to this shop he was rude to the insurance company and me and was very difficult to work with and then refused to do any further work on the car resulting in me having to find another shop if your a female don't go here he change the prices of the work he did do twice and the car still wasn't working , he then proceeded to tell me insurance company he didnt know if the damage was even related to the claim which was definitely not true this whole ordeal has push my car recovery process back the way i was treated here is absolutely ridiculous!

Business Response on Google Oct 23rd, 2023
The "he" is a "she" & I am extremely sympathetic w/ females. IF you had explained prior to towing your vehicle here that it was related to an insurance claim, I would not have accepted your vehicle here for service. We accept most all WARRANTY company related situations, but I do not deal w/ insurance companies at all...it is beyond the scope of what we do here. I was NOT rude with the insurance company at all. I explained that someone would have to authorize an add'l hour of diagnostic to determine IF the running problem was related to any rodent damage. The insurance company was not willing to do that. You kept insisiting it was animal damage. I spoke to the insurance company 3 different times to explain the situation. If I was alittle testy w/ the last insurance agent, I apologize. After that last conversation w/ the insurance I decided to protect us from the drama of the situation & declined any additional repair. You personally authorized the initial fuel line repair, which is ALL we were told PRIOR to you towing your vehicle. Again, I would have respectfully declined ANY repair IF you had been more forthcoming with information from the beginning. I apologize the situation turned into the drama for you that it did.

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Overall Rating

Overall Rating
( 108 Reviews )
78
10
1
3
16

Write a Review

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