Walmart Vision & Glasses

The customer service here is absolutely horrible. I was advised they would not be able to help me without a physical copy of my eye prescription. Asked if I could email it or print it off and was told no, only could have it faxed over. Tried having it faxed over and my normal eye doctor said their fax was a busy signal and they said it was not their problem. Finally got my prescription faxed over and they told me I could only get a trial pair if I purchased a box which I agreed to. However, because my prescription was expiring that day they would not fill the order nor provide me with a trial pair. Sad that a company does not care to help someone and can be so rude at the same time. Will never return to this location.
Dec 3rd, 2023

They see you standing a the front counter..and don't even acknowledge you. I was there this morning. Walk away came back and yhe same thing happened
Mar 3rd, 2023

Great service
Jan 16th, 2023

My fault not being able to get there on time, (Im not from here and I do not know the area or the traffic patterns) and yet they worked with me to get me in. Bonnie in the eye center is amazing!! She is so sweet, she makes you feel so welcomed and comfortable! Dr. White is a gem. Very patient, thorough, and compassionate! A huge shout out to the ladies that check you out, thank you for your time! Yall never said it but Im sure you were there later than normal. Thank you all for being there later than Im sure you wanted to be
Dec 27th, 2022

The customer service team is so rude dont even try to help in any kinda way
Nov 4th, 2022