Credit Master Auto Sales

Great place to get your first car. Courteous and friendly. Always willing to go the extra mile to guarantee the customers are happy. They need to add more locations Alot better than sports&imports
Mar 14th, 2024

Excellent service and professionalism, and flexibility in payments, I recommend it, very grateful to them.
Mar 6th, 2024

Mar 6th, 2024

Great experiencia ! Thank you al and linda for everything. Love my car:) and for finding me insurance i could afford. Sending some friends that need a car this weekend.
Feb 26th, 2024

Ive written literally 3 reviews my whole life I just feel I had to write this one. I can express how bad this experience actually was. So I go in on Friday Feb 9th I test drive a 05 Jeep Grand Cherokee, everything seems fine. I purchase the Jeep for $5000. It has a few dents and dings but overall looks good. My daughter decides to ride with me to take it home about 12 miles from their place. We almost get home and my daughters shoes and bottom of pants are wet there is like 3 inches of water in the passenger floor board. Its a little weird but I think its something that can be dealt with. It doesnt seem like a heater core, so decently easy fix. The next morning(Saturday Feb 10th) we(me, wife and 2 daughters) decide to go to the flea market 7 miles from my house in Jefferson because one of the dash speakers are busted(again no big deal). On the way back between the Jefferson exit and my exit(3 miles) smoke is blowing out from under the hood and white smoke from the tail pipe. I pull over on the interstate immediately. Its rolling with smoke. Theres no oil on the top of the engine side, I check the dip stick and zero oil I had checked the dipstick the morning before leaving just to make sure. It was a little bit low but no big deal figured I would put a half quart in before I get home, before you ask, Im not dumb I know how to check oil I made sure to put the dipstick in all the way. Im a little disheartened and bummed because its my luck I buy a car from a dealer and after barely having it for like a day Im already on the side of the interstate with a large puddle of oil under it. With it being less than 24 hours and less than 25 miles the dealer was called they said they would fix it no problem and sent a tow truck to come and get it. I get a family member to pick us up from the side of the interstate. Tuesday February 13th(today) they call and say its ready to be picked up all better right? I mean, no harm no foul finally a good used auto dealer who stands by something they sale someone and do the right thingwrong again. So we pull in and I get my dad to go in a get the key because Im little upset and I dont want to be a jerk. They wont release him the key and I have to pay a tow fee to get the Jeep like $160-$180 dollars. Them not releasing the key is understandable because hes not me. I was blown away that I would have to pay for a wrecker to fix a vehicle you sold me. The conversation is what BROKE my heart. So Im upset during this conversation but didnt raise my voice once. Me Dude just give me the key. Big Al Not until you pay the tow fee Me Why do I have to pay a tow fee for you to fix a vehicle you sold me. Thats messed up. This next part is important now pay attention. Al You bought a used car for $4200 . Me No I paid you $5000 for it. Al No, the other part was taxes. Me I dont care if I paid you $1 you sold me the vehicle and it broke down and dumped all the oil less than 25 miles. The owner came in to the lobby and started shouting to stop. Me What are you doing man youre the owner and shouting at an upset customer. Owner, tiny guy with a mustache. Its because youre arguing. Me Its because this is crap. Whatever how much for the key, I only have $160 cash in my wallet. Owner Well Im the one who called the tow truck so how about we settle for $100 As I hand him the $100 Me geeze man you guys are good people, just real great people. I go out side get in the vehicle and it starts after the 6th time trying and smelling burning oil and skips the entire way home and now Im sitting in my couch feeling fleeced and cheated, just violated. So please if you go there(at your own peril) tell Al I said thanks.
Mar 4th, 2024