Family Dollar

Get rid of the weird dude!
Mar 14th, 2024

Trash af. Terrible customer service on the managers end. Whoever the manager was that was on duty April 5 2024, the African American guy with the accent, has a TERRIBLE attitude. I went in to put cash on my chime card. There was a female who did my transaction. I asked to put $37 on my card. She messed the transaction up. WHEN U DEPOSIT CASH, the drawer is supposed to come out! The drawer did not come out. She called the guy manager and asked why it didnt come out. He looked confused. I looked at the receipt and noticed i was CHARGED $40.95. But NO MONEY WAS ADDED TO MY BALANCE. I showed the man my phone so he can see my balance. He asked what do you want me to do? Then kept trying to defend the fact that they did what they were supposed to do. He then proceeded to look BEHIND me at the next customer and ask them Do you have cash or card? , completely disregarding me because he didnt want to deal with it. He started helping the next person without resolving the issue!
Apr 6th, 2024

It's a typical.Family Dollar. It's generally stocked. What not on the shelves can be in the aisles but that's not a complaint. Cash back is available IF you ask first. The stuff most people steal is behind the counter. They close a little before 10 so make your last stop there no layer than 9:45pm.
Feb 18th, 2024

Did have any items I needed in stick store looked empty
Jan 2nd, 2024

I will not be coming to this Family Dollar no more. They threw my daughters book bag away and acted like it wasn't a big deal. My daughter has a 4.0 gpa and a lot of her work was in her book bag. I came in here and spent money faithfully and now I will never go back. The store manager threw her book bag away because he stated they don't hold customers things if they leave them. I was a Store Manager at Starship for 9 years and if a customer leave something we had to hold it for at least 30 days before we dispose of it. If you gone throw someone stuff away less then 24 hours you shouldn't allow your staff to take people bags from them at all. My staff always reminded customers for the most part that they left something and if they didn't we held it for 30 days. You up here throwing little kids stuff away and calling the police on them. It's gone get to the point we're they gone see that it's you rather than the customers. Then he had 1 girl taking up for him like it was cool to throw a child bag away. I bet if it was 1 of their children if they have any...they would have been pissed. She went up there to buy something and the Store Manager said she was banned from the store because her sister went up there to ask about her little sister book bag...so you banning children...I told none of my people to shop here period. I would ride to the other family dollar on the other side of Washington Road before I come to this 1 again. Only way I'll come back if he leaves.
Jan 1st, 2024