America's Best Contacts & Eyeglasses

The service is so awesome form Shakura I deleted my old review. I have to say I went back after years of going to another location. This experience was the best. Most of all my insurance was verified and good to go this visit. The staff was great from the time I walked in the door. Shakura and Ashley are the best!! The customer service they delivered was excellent. They went above and beyond to make sure I got everything i needed and made this the best experience ever from any branch or any place i have experienced. They really set the tone for what great service is. They changed everything that was wrong years ago. Now this is the only place I will go for my eye glasses and exam. They truly need recognition for there superior customer service skills. I manage a team of 30 and they are the perfect template for what keeps a business competitive.
Mar 20th, 2024

Amazing experience, the Dr spoke perfect Spanish and the General Manager Ashley was super friendly, taught me how to put my contacts in and out in less than 30 min 10/10 exp
Mar 14th, 2024

Terrible experience, they don't serve you well, they treat you badly, they don't solve your problem, they tell you to come one day to pick up your glasses and it turns out that that day you can't, it has to be another day and so they have you, call the manager and the glasses appeared immediately. k lack of respect.
Feb 29th, 2024

The staff was very professional and friendly during my first visit. Shakura was awesome with helping me with my needs. I would definitely recommend my family & friends to come here. The environment was also clean and welcoming. Great Job guys!
Feb 28th, 2024

I have always gotten my family glasses form this location. I tried another one years ago and came back to this one. But now Im regretting this decision. We came in on December 30 for eye exams and glasses. The first issue was there were more people appointments then staff. Then we got the exams. I made them all glasses except for mine. I wear contacts. So we get to the picking out frames. The associate starts doing the order. I verified all of our insurance information, so I knew there always a company for my kids. But I have two insurance companies, I was told Im mistaken and that only one will pay for my glasses, Ive had the same eyeglasses insurance for years an they always pay for glasses and contacts. So we proceed with the order, the associate never had us put on the frames and take measurements of the way they were on our face. (1) problem Next was pricing I paid 155.00 for all the exams and frames which was processed working. Then a few days later my glasses are there but totally wrong they are sunglasses not prescription. My kids glasses took almost a month to get, so I go back with mine and I had to have Ashley the manager help me, she said the order was wrong: she redid it. Now at this point Im like how long will this take, I finally received my glasses two weeks ago, yes it took 2 months. Then the ones that come are still not correct, she had to send them back again, that was two weeks ago and still waiting for them, Ive been told that they are there since Monday but not checked in yet, but I called twice yesterday and was told by one assistant they have arrived and then I called later that day and they were not there yet . Now I called today and they are not processed yet. I can say that Ashley has been very helpful and gave me back my copay. So I appreciate it for sure.
Feb 24th, 2024