Home Services at The Home Depot

A horrible experience. We eventually canceled our order when after over 3 weeks the installer showed up with an unbound area rug and stair runner. The order was mishandled from day one. No service. No knowledge of what carpet would be best for our needs. Only order takers that mishandled our simple order.
Sep 14th, 2014

I am going thru a very horrible experience with the window blinds installation at my new home. OMG these guys are so slow its really killing to wait for them to finish the work. I have started dealing with them almost a month ago made the all payments they are supposed to install the same today so many visits and calls. I have cancelled all my appointments and waiting for them to come and I suddenly get a message from them that they are not doing today for some missing info, they still need some info after 1 month of dealing with them and they find it at the last minute!. When I make them a call no body takes the call and the guys who takes my call after dialing so many times doesn't know any thing and says he will get back with me later. They just don't have concern for the customer's time. The guys who come for measurement or the sales people at the dept just don't understand any thing and don't know what they are doing. Dealing with this Home Depot is big ordeal and I don't know how long this will go on and how many days of my time I have to spend in my home without blinds.I don't know whom to complain and how to get this work completed !!!
May 8th, 2014