FYE is located at 6700 Douglas Blvd in Douglasville, Georgia 30135. FYE can be contacted via phone at 770-999-0795 for pricing, hours and directions.
Contact Info
770-999-0795
Questions & Answers
Q What is the phone number for FYE?
A The phone number for FYE is: 770-999-0795.
Q Where is FYE located?
A FYE is located at 6700 Douglas Blvd, Douglasville, GA 30135
Q What is the internet address for FYE?
A The website (URL) for FYE is: https://stores.fye.com/ga/douglasville/6700-douglas-blvd.html?utm_source=local-publisher&utm_medium=local-listings&utm_campaign=yext&utm_term=fye&utm_content=1880
Q What days are FYE open?
A FYE is open: Wednesday: 11:00 AM - 8:00 PM Thursday: 11:00 AM - 8:00 PM Friday: 11:00 AM - 8:00 PM Saturday: 11:00 AM - 8:00 PM Sunday: 12:00 PM - 6:00 PM Monday: 11:00 AM - 8:00 PM Tuesday: 11:00 AM - 8:00 PM
Me , my sister and husband visited fye because they have different types of snacks we dont get to see a lot . As my sister and husband were playing around a lady yelled at them across the store. I turned around and say excuse me thinking she was going to change the tone in her voice (she seemed annoyed , angry and she was yelling). She continued to yell across the store as I explain to her we are adults and thats not the way to talk to anyone and very inappropriate, she told us it was her store and she doesnt want us to mess it up. A young man beside her tells me not to over react and we can get out. They didnt apologize I called the store they said they couldnt do anything. Im just wondering what if we werent adults, is that how she talk to younger customers or talk to any customers? They were extremely rude. And if it is her store why would you treat anyone like that.
Novaa Lee on Google
My daughter and I visited this store this past Saturday 2/10/24 to spend the remainder on her gift card. The cashier asked if we wanted to sign up for the 10% off discount card, I told her yes. I went ahead and swiped the gift card once and she told me it didnt go through, she asked me to swipe it again and I did and it didnt go through that time either. She then went on to say that the 10% off doesnt work with gift cards and would need to take it off, I told it that was fine. Once she removed the discount she asked me to swipe the card a the third time, when I did it this time it went through on her end but said I had a zero balance on the gift card. I called the back of the card and spoke to a representative that stated there was two transactions made today one in the amount of $31 and a second in the amount of $5 and change which completely emptied the card. I told the rep that we did indeed swipe the card twice but was told that it didnt go through on the stores end, the cashier showed me the screen saying the transaction was voided. The representative stated that since it went through on their end, that the store was at fault and the owner or manager would need to call. The assistant manager called twice and could never get through to a representative. I even asked for the items to just be refunded back to the card but she stated she couldnt because in the FYE system, the transaction was already voided. I spent over 45 minutes calling the customer service number and being transferred multiple times and never received any kind of help or resolution. I had a prior engagement that I needed to get to so we had to leave empty handed. My daughter was very upset that not only was she not able to buy her items but that her gift card is also empty. This trip was a total waste of time and of course money because we paid for items that we never received nor were refunded for. I was told that the actual Manager would get back to me by the end of the day, but I havent heard from her. I even called store several times to no avail. Ive already emailed the corporate office in hopes of getting some kind of help as I havent received any help from the store. If I havent heard anything back by the end of this week, Im going to file a police report.
Amanda Cindrick on Google
Rachel on Google
Great store, they had a lot of great items on sale and clearance.
juana noriega on Google
Highly disappointed with the management. my daughter got a gift card for her bday and saved it for a year and then went to the store to try to use it and it was swiped twice as a gift card and a cc andthey told her there was no balance on the card . So she paid cash and when i called to check balance and trans of the GFC it said the amount was swiped for it that day. I tried to have the store assist me with it and see why her card was swiped but the balance was was not showing . Well i have gone back and forth witht them and the manager was basically saying "it was swiped but they cant do anything" i was very disappointed bc my daughter is a huge FYE STORE fan and i am a member of their backstage pass. They are a pricey store and we still go in there and spend money so for that. to be the outcome I am going to consider spending our money elsewhere !!
