Claire's

My daughter just got her ears pierced and the customer service was fantastic! They made my daughter feel so comfortable and they were so gentle and helpful.
Mar 16th, 2024

Terribly Rude staff who take advantage of younger customers. Store is completely disorganized with hundreds of items on the floor. Cheap products that break before you even get home. Please don't waste your money.
Aug 2nd, 2023

Received 2 earlobe piercings from Mrs. K and was very happy with the results. Got a great amount of accessories from a good deal as well.
Apr 23rd, 2023

Sitting and waiting, not wanting to open they are just walking around laughing. And then said it would be 15 minutes and walked out of the store and around the mall. Didnt even attempt to open and not even on time! Very unprofessional and no one is in the store. Im very patient but this is highly unprofessional and disrespectful. Especially to lie and say one thing and do another. If you dont want to work just say so. Stop being lazy
Mar 15th, 2023

My daughter loves Claires. This was our first time visiting this exact location (Friday, June 16, 2023 during evening shift), and the first one an unwelcoming atmosphere. No one greeted us. We were in the store for a good 15 minutes and not one person asked us if we need help. Now this wouldnt have motivated me enough to write a bad review. So what did? The fact that the 3 employees were sitting by the counter discussing personal matters and engaging in conversation no way suitable for work environment with customers around. They were even talking about a customer that just walked out. You cant make this stuff up. This is why ppl say that Black people have no customer service. With all these terrible reviews this location should shut down or corporate should step in. Maybe send mystery shoppers to see who should be fired.
Jun 26th, 2023