Express Plumber Decatur Co.

We phoned Decatur Plumbing in November 2020 after a neighbor suggested it. Our tankless water heater kept breaking down and requiring expensive repairs, so we had to decide whether to replace it or wait. After Charles assessed our issue and discussed our options, the owner visited. This plumber installed in one day and made final modifications the next day. He answered our questions and showed his knowledge. We appreciated Charles' visit to help us consider our options given the stakes. System performance exceeds expectations. Detailed maintenance instructions were also provided. I recommended the company since its personnel were prompt, thorough, and good.
Jan 10th, 2024

Our plumber was professional. He put the butties on his shoes before coming in no matter how many times. Stepping in and out, no one had to mention anything. Very informative, knew his stuff, definitely on point with everything, cleaned up behind himself. Good costomer care and economical. A plumber should be like a doctor to your home, and Joseph definitely was. The company costomer care was awesome as well they walked us thru the start to finish. We are going for a long term relation. Cash, card , or check is their acceptance of pay only. If you can get all of this, I mentioned who cares about that.
Dec 1st, 2023

I have nothing but praise for Jonathan, my technician. He was quick to diagnose the issue, courteous, and professional. The fixing itself went off without a hitch, and he tidied up afterward. I'd request him again in a heartbeat. Thanks!
Nov 26th, 2023

When we moved into our new home, we realized we needed to get a new tank to store our indirect hot water. While assessing the situation, it became evident that the boiler also required maintenance. Decatur Plumbing provided a reasonable estimate, showed up on time, was careful with our property, and finished the job quickly and effectively. We will definitely use them again if we ever need any plumbing work done at our house.
Nov 23rd, 2023

I called three different plumbers before I finally got a hold of Jonathan, and he came through for me when I discovered that my washer's water shutdown valve wasn't working (two weren't responsive, and one wanted to charge an arm and a leg). They not only installed a tub sink for me, but they also took my old washing machine, replaced it, and installed a new one. While the total cost was still higher than I had hoped, it was significantly lower than the estimate I had been given by the previous plumber, and the quality of the work performed left me pleased. Even though I hadn't considered it, Jonathan was nice enough to make sure I contacted my condo association before turning off the water. If I ever need plumbing work done again, they will be the first people I call.
Nov 27th, 2023