Oakview Coffee

Feb 24th, 2024

I am writing to express my disappointment regarding the customer service experience I encountered during my recent visit to Oakview with my mother. As a frequent traveler and an enthusiast of boutique-style coffee shops, I was initially captivated by the ambience of your establishment. However, my enthusiasm quickly diminished due to the discourteous behavior exhibited by one of your staff members, specifically the gentleman stationed at the cash register. Despite my inquiry about the inclusion of espresso in my drink, his response was laced with sarcasm, which left me feeling slighted and undervalued as a customer. It is worth noting that my query was merely intended to ascertain if your establishment follows traditional drink recipes or incorporates its own unique twists, a common practice among coffee shops. While I must commend the quality of the coffee, the overall experience was marred by the lack of warmth and hospitality demonstrated by your staff. As someone who values exceptional customer service, I believe it is imperative for your team to prioritize professionalism and courtesy in their interactions with patrons. I trust that you will address this matter promptly and implement measures to ensure that all customers are treated with the respect and courtesy they deserve. Thank you for your attention to this issue, and I hope to see positive changes in the future.
Feb 16th, 2024

great management
Feb 5th, 2024

Jan 16th, 2024

It was awesome. Parking: Free parking lot across the street approximately 1 block away.
Jan 13th, 2024