Whitfield County Health Department

Terrible. Front desk staff is rude. They're attitudes aren't fit to be in this line of work.
Dec 5th, 2023

Its becoming obvious that its impossible to lose ones job at this Public Health facility. The lady at the front desk seems to hate her job, and takes it out on the public. Everyone else was polite and courteous for the most part. If the manager is unable to terminate an employee, perhaps they should find another position, that has no involvement with the public, for the lady at the front desk.
Nov 7th, 2023

Drove a friend to her appointment last week to renew her MM card (low thc oil registry). We made the drive from Rome (well over an hour with traffic and some confusing back roads, although beautiful and scenic). We were running late but the staff there were all extremely pleasant. We were in and out within about 30 minutes tops! We found all the staff friendly and competent, and the facilities themselves were very clean and actually quite beautiful. Thank you for a very pleasant experience!
Oct 12th, 2023

Lady at the front desk named Mary. Absolutely out of line and beyond disrespectful. Apparently this has been an on going issue at this office for years . Never had an issue with anyone else in this building and have been using this office for 8 yrs .
Sep 27th, 2023

I was told by the person at the first desk that I was at the wrong place after being told to go there over the phone. Then a lady at the second desk was very rude and just told me "this is not where you belong." The final desk lady told me that they do not accept my insurance and to go elsewhere after waiting 30 minutes for my SCHEDULED APPOINTMENT. I am honestly blown away by how unprofessional and incompetent everyone at this establishment is. The Georgia Department of Public Health should really do an investigation on this place.
Sep 11th, 2023