Code Ninjas Cumming

I am glad to hear that your son is having a good experience with Code Ninjas! We hope he will have continued success with us. Take care and thank you for sharing your thoughts.

Thank you for taking the time to share your feedback. We genuinely appreciate your input and take your concerns seriously. We strive to create a positive experience for all our students and regret that your initial experience did not meet your expectations.We're sorry to hear about your son's red eyes after the first session. We understand the importance of addressing any discomfort, especially when it comes to the well-being of our young learners. It's disheartening that our initial response left you feeling dissatisfied.At Code Ninjas, we are committed to fostering a comfortable and enjoyable learning environment. We teach kids to code by building their own video games. So we do acknowledge that our program involves screen time and some optional gameplay at the end unless parents are against it. For younger kids, we strike a balance between onscreen and screen-free activities. We even suggested a brand of non-prescription glasses that help reduce eye strain.Regarding your request for cancellation and refund, we sincerely apologize if our communication came across as pushy. Our intention is to work collaboratively with parents to address concerns and find solutions that work for everyone. We assure you that we have honored your request, following the terms outlined in your signed agreement.We genuinely value your feedback, and we strive to continually improve and adapt to meet the needs of our students and their parents. If you'd like to share any additional concerns or suggestions, please feel free to reach out directly.We truly enjoyed working with your son, and would still love to have him as a member in the future.