Xfinity Store by Comcast Branded Partner
-
1895 Highway 20 SE
, Suite 280
Conyers, Georgia 30013 - (800) 934-6489
- Website
Hours
Chamber Rating
-
Priestess Auset Ra Amen
The worst experience ever!!! I regret switching from Metro Pcs whom, I never had a problem with, but just because of some new phones. I switched it's been 4 days and my daughter still have no service, the first customer rep, said someone else stole her account and didn't finish my set-up. Furthermore, I have gone back and forth to the Xfinity store and Metro. Honestly, at this point, I will probably catch a case, until the root work I'm about to throw on Xfinity kick in. Also, my elderly mother in Boston, switched to this raggedly company, that locked her in a 2 year contract, she also regret, leaving metro and had the same issue. How is it possible this level of incompetence exist in such a big company? I despise this company and cannot wait to switch the first chance I get. Because this is a big company they have a monopoly, on abusing consumers. This company is deceptive, and dishonest. Their time will come.
Feb 24th, 2024 -
Vonna Walls
I went in to get a phone on my moms account. Everyone was so helpful JT, King, and there was young lady with braids they were all so nice and helpful I would go here any day any time!!
Oct 16th, 2023 -
Alexis Alexander
Friendly staff, great customer service. They were able to get our super weird cell phone issue resolved. Thanks!
Oct 10th, 2023 -
C R
Visiting this store, left me disappointed. They can sell you merchandise but can't take it back. You have a 45min one way drive way in order to return equipment if you want to get your money back. This includes the excess equipment they sent me I didn't want or need for my installation. The store is clean. The staff was anything but friendly. Atleast they immediately knew where to go. Too bad they won't or can't accept it in store. Horrible marketing strategy, make it too much work for the customer and they will eventually give up.
Sep 24th, 2023 -
Drew Dennis
Complete and total incompetence. Too concerned with playing lewd music at obnoxious volumes to do their job properly. Simple task of returning a cable box, and they trashed my entire account and disabled all my cable boxes. 12 hours dealing with support and they cant even fix it. Stay far far away.
Sep 24th, 2023
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Questions & Answers
Q What is the phone number for Xfinity Store by Comcast Branded Partner?
A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.
Q Where is Xfinity Store by Comcast Branded Partner located?
A Xfinity Store by Comcast Branded Partner is located at 1895 Highway 20 SE, Suite 280, Conyers, Georgia 30013
Q What is the internet address for Xfinity Store by Comcast Branded Partner?
A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/ga/conyers/1895-highway-20-se.html
Q How big is Xfinity Store by Comcast Branded Partner?
A Xfinity Store by Comcast Branded Partner employs approximately 20+ people.
Q What days are Xfinity Store by Comcast Branded Partner open?
A Xfinity Store by Comcast Branded Partner is open:
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Q How is Xfinity Store by Comcast Branded Partner rated?
A Xfinity Store by Comcast Branded Partner has a 3.3 Star Rating from 110 reviewers.
Hours
Ratings and Reviews
Xfinity Store by Comcast Branded Partner
Overall Rating
Overall Rating
( 110 Reviews )Priestess Auset Ra Amen on Google
The worst experience ever!!! I regret switching from Metro Pcs whom, I never had a problem with, but just because of some new phones. I switched it's been 4 days and my daughter still have no service, the first customer rep, said someone else stole her account and didn't finish my set-up. Furthermore, I have gone back and forth to the Xfinity store and Metro. Honestly, at this point, I will probably catch a case, until the root work I'm about to throw on Xfinity kick in. Also, my elderly mother in Boston, switched to this raggedly company, that locked her in a 2 year contract, she also regret, leaving metro and had the same issue. How is it possible this level of incompetence exist in such a big company? I despise this company and cannot wait to switch the first chance I get. Because this is a big company they have a monopoly, on abusing consumers. This company is deceptive, and dishonest. Their time will come.
Vonna Walls on Google
I went in to get a phone on my moms account. Everyone was so helpful JT, King, and there was young lady with braids they were all so nice and helpful I would go here any day any time!!
Alexis Alexander on Google
Friendly staff, great customer service. They were able to get our super weird cell phone issue resolved. Thanks!
C R on Google
Visiting this store, left me disappointed. They can sell you merchandise but can't take it back. You have a 45min one way drive way in order to return equipment if you want to get your money back. This includes the excess equipment they sent me I didn't want or need for my installation. The store is clean. The staff was anything but friendly. Atleast they immediately knew where to go. Too bad they won't or can't accept it in store. Horrible marketing strategy, make it too much work for the customer and they will eventually give up.
Drew Dennis on Google
Complete and total incompetence. Too concerned with playing lewd music at obnoxious volumes to do their job properly. Simple task of returning a cable box, and they trashed my entire account and disabled all my cable boxes. 12 hours dealing with support and they cant even fix it. Stay far far away.
Overall Rating
Overall Rating
( 110 Reviews )Write a Review
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