Xfinity Store by Comcast Branded Partner

Hours

Sunday:
12:00 PM - 5:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM

Chamber Rating

Verified Member
3.3 - (110 reviews)
54
7
6
3
40
Read Our 110 Reviews

Chamber Rating

Verified Member
3.3 - (110 reviews)
54
7
6
3
40
  • Priestess Auset Ra Amen

    The worst experience ever!!! I regret switching from Metro Pcs whom, I never had a problem with, but just because of some new phones. I switched it's been 4 days and my daughter still have no service, the first customer rep, said someone else stole her account and didn't finish my set-up. Furthermore, I have gone back and forth to the Xfinity store and Metro. Honestly, at this point, I will probably catch a case, until the root work I'm about to throw on Xfinity kick in. Also, my elderly mother in Boston, switched to this raggedly company, that locked her in a 2 year contract, she also regret, leaving metro and had the same issue. How is it possible this level of incompetence exist in such a big company? I despise this company and cannot wait to switch the first chance I get. Because this is a big company they have a monopoly, on abusing consumers. This company is deceptive, and dishonest. Their time will come.
    Feb 24th, 2024

  • Vonna Walls

    I went in to get a phone on my moms account. Everyone was so helpful JT, King, and there was young lady with braids they were all so nice and helpful I would go here any day any time!!
    Oct 16th, 2023

  • Alexis Alexander

    Friendly staff, great customer service. They were able to get our super weird cell phone issue resolved. Thanks!
    Oct 10th, 2023

  • C R

    Visiting this store, left me disappointed. They can sell you merchandise but can't take it back. You have a 45min one way drive way in order to return equipment if you want to get your money back. This includes the excess equipment they sent me I didn't want or need for my installation. The store is clean. The staff was anything but friendly. Atleast they immediately knew where to go. Too bad they won't or can't accept it in store. Horrible marketing strategy, make it too much work for the customer and they will eventually give up.
    Sep 24th, 2023

  • Drew Dennis

    Complete and total incompetence. Too concerned with playing lewd music at obnoxious volumes to do their job properly. Simple task of returning a cable box, and they trashed my entire account and disabled all my cable boxes. 12 hours dealing with support and they cant even fix it. Stay far far away.
    Sep 24th, 2023

Read Our 110 Reviews

About
Xfinity Store by Comcast Branded Partner

Xfinity provides internet services in Conyers. Visit us today at 1895 Highway 20 SE, GA to learn more about our internet services in your area or find your nearest Xfinity store with our store locator.

Contact Info

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Images

Questions & Answers

Q What is the phone number for Xfinity Store by Comcast Branded Partner?

A The phone number for Xfinity Store by Comcast Branded Partner is: (800) 934-6489.


Q Where is Xfinity Store by Comcast Branded Partner located?

A Xfinity Store by Comcast Branded Partner is located at 1895 Highway 20 SE, Suite 280, Conyers, Georgia 30013


Q What is the internet address for Xfinity Store by Comcast Branded Partner?

A The website (URL) for Xfinity Store by Comcast Branded Partner is: https://www.xfinity.com/local/ga/conyers/1895-highway-20-se.html


Q How big is Xfinity Store by Comcast Branded Partner?

A Xfinity Store by Comcast Branded Partner employs approximately 20+ people.


Q What days are Xfinity Store by Comcast Branded Partner open?

A Xfinity Store by Comcast Branded Partner is open:
Sunday: 12:00 PM - 5:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM


Q How is Xfinity Store by Comcast Branded Partner rated?

A Xfinity Store by Comcast Branded Partner has a 3.3 Star Rating from 110 reviewers.

Hours

Sunday:
12:00 PM - 5:00 PM
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 7:00 PM

Ratings and Reviews
Xfinity Store by Comcast Branded Partner

Overall Rating

Overall Rating
( 110 Reviews )
54
7
6
3
40
Write a Review

Priestess Auset Ra Amen on Google

image The worst experience ever!!! I regret switching from Metro Pcs whom, I never had a problem with, but just because of some new phones. I switched it's been 4 days and my daughter still have no service, the first customer rep, said someone else stole her account and didn't finish my set-up. Furthermore, I have gone back and forth to the Xfinity store and Metro. Honestly, at this point, I will probably catch a case, until the root work I'm about to throw on Xfinity kick in. Also, my elderly mother in Boston, switched to this raggedly company, that locked her in a 2 year contract, she also regret, leaving metro and had the same issue. How is it possible this level of incompetence exist in such a big company? I despise this company and cannot wait to switch the first chance I get. Because this is a big company they have a monopoly, on abusing consumers. This company is deceptive, and dishonest. Their time will come.

Business Response on Google Aug 24th, 2023
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6004Pth8G to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Vonna Walls on Google

image I went in to get a phone on my moms account. Everyone was so helpful JT, King, and there was young lady with braids they were all so nice and helpful I would go here any day any time!!

Business Response on Google Oct 15th, 2023
Thank you for sharing your positive experience with us! Recognizing our employees with special shoutouts is our favorite thing to do, and we’ve made sure to share your compliment with the leadership team. We always want you to have the best experience possible. Thank you for being an Xfinity customer. Kindly,September, Comcast Philadelphia

Alexis Alexander on Google

image Friendly staff, great customer service. They were able to get our super weird cell phone issue resolved. Thanks!

Business Response on Google Oct 15th, 2023
Dear AlexisThank you for sharing your positive experience at the Xfinity Store. We always want you to have the best experience possible. Thank you for being an Xfinity customer. Kind Regards, Madinah Comcast Philadelphia

C R on Google

image Visiting this store, left me disappointed. They can sell you merchandise but can't take it back. You have a 45min one way drive way in order to return equipment if you want to get your money back. This includes the excess equipment they sent me I didn't want or need for my installation. The store is clean. The staff was anything but friendly. Atleast they immediately knew where to go. Too bad they won't or can't accept it in store. Horrible marketing strategy, make it too much work for the customer and they will eventually give up.


Drew Dennis on Google

image Complete and total incompetence. Too concerned with playing lewd music at obnoxious volumes to do their job properly. Simple task of returning a cable box, and they trashed my entire account and disabled all my cable boxes. 12 hours dealing with support and they cant even fix it. Stay far far away.

Business Response on Google Sep 29th, 2023
Thank you for taking the time to leave a rating. Our team is available 7 days a week to provide help, and you can connect with us by using this link http://spr.ly/6006P2Kug. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.

Load More Reviews

Overall Rating

Overall Rating
( 110 Reviews )
54
7
6
3
40

Write a Review

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