Old Navy

I went to Old Navy Columbus to pick up my pickup order from online while on my lunch break. I go the line and there is no line but a alleged customer at my counter talking to the three sales associates at the counter. Im just waiting cause I feel shes a customer so once the alleged customer moves over one of the sales associates asks me if I have a pickup order. I say yes and she asks for my IDno problem got it she goes to get my order and I see the alleged customer still talking loudly to the sales associate who was helping me as well as the other two ladies so I realized they had me waiting in a invisible line to chat with their friend about hair weave. The sales associate hands me my bag and I of course say thank you and silence was returned and she continued talking to her friend. No have a good day or anything. Very bad customer service and a huge lack of professionalism. I really hope someone of authority reads this review and lets those ladies know that they were unprofessional and rude for having a customer wait just to talk to a friend about hair weavenothing work related. I went there early this afternoon around 12:30-1:00 on 3/14/24.
Mar 17th, 2024

Feb 27th, 2024

Nice, just didn't find anything for my granddaughter. Jeans are never long enough.
Jan 22nd, 2024

Jan 10th, 2024

Tyler and the other associate went out of the way to help us find what we were looking for in clearance; they went above and beyond, and they deserve the recognition for it. This store gets my highest recommendation amazing service and good prices.
Dec 23rd, 2023