Collision Surgeons of Columbus (Auto Repair)

I would give it a zero but it's not possible. They had our sons car for nearly 5 weeks. They don't communicate with you They don't answer there phone and anytime you go to their shop the out to lunch sign is in the window. Please avoid this business at all cost. Next time I'll wait for another business.
Dec 9th, 2022

My car was hit by another vehicle and the other persons insurance, Progressive, advised me to take it here the following morning. That same afternoon I called the repair shop, no answer. I take my car in the morning and the receptionist advises me that she told Progressive she was waiting for the shopowners approval and I couldnt leave it. Frustrated, I go home and call Progressive and told that the shopowner agreed to handle my repair and the receptionist must not have read the email. Later on that day I take my car and advise that I saw some other damages that were unnoticed before so a supplemental check was requested . Instead of replacing the bumper a terrible repair job was done. The surface was not flush, the paint job had black markings and the seam was cracking. The back window was supposed to be replaced which is what the supplement check was for. I emailed the repair shop about the poor repair and included photos. The owner responded and said she would take care of it and once her glass guy gave her a date to replace the window, shed contact me. This was in June. I have called several times and emailed as well. No response. Now I have to make a dispute with my insurance and have the work redone. I am completely disappointed with this company. I didnt ont recommend them to anyone. Progressive was just as bad. Services: Painting, Body & Trim
Aug 22nd, 2022

May 6th, 2022

Mrs. Cindy is awesome she's very knowledgeable, professional,and down to earth. I have no complaints.
Mar 27th, 2022

Jan 18th, 2022