Centerville Utilities

Editing my original review from 3 years ago to explain why I rate this place 1 star: the people that work here take particular delight in making your life worse. Yes, I understand if I don't pay the water bill by the can notice you will cut it off. I understand you have to punish lower income families with a service fee for the privilege of having that water re-connected while paying that bill off. I came to pay it and I have no inclination to be rude or talk down to the people that can get it running again: Why are you rude to me? Consistently? Over the twenty years I've lived in Centerville I've never had a normal exchange with the women in this office. If you don't like people, don't work in a customer-facing position. I'd rate you zero stars if possible and wish you all the best in finding your dream job, which will likely be the DMV, Corrections, or euthanizing beloved pets. Bless your heart.
Mar 22nd, 2023

My roommate pays all online bills, yet we got a mailed bill after New Year's two weeks after due date of bill. They travel, so the who sit. was... tricky
Jan 29th, 2023

May 18th, 2022

They will turn your water off even if you paid the bill!!!!!!
Feb 7th, 2022

Moved out of town and when I called trying to cancel my utilities account, they told me I had to personally come in to their office (not even a relative who is in town) to cancel my service. Unreal how wasteful that is when a simple phone call or online form could easily do the same. Absolutely ridiculous.
Oct 9th, 2021