Instant Imprints

After a long and drawn out back and forth regarding a shirt order, I was told that if I would cancel my dispute-of-charges through my bank that the store (Jay and Jada) would issue me a partial refund of an agreed upon amount. After I cancelled the dispute-of-charges and submitted them two separate forms to validate this, they have provided no refund as agreed and havent replied to my followup emails. This has been the most remarkably unpleasant experience working with them and I highly suggest doing your marketing/printing business elsewhere. I have emails with the business wherein I have been insulted repeatedly. I had hoped we could work out an amicable solution to this issue, but unfortunately it seems that isnt their intention. Im happy to provide screenshots of the email exchanges to anyone interested, please reach out directly.
Nov 14th, 2023

DONT WASTE YOUR TIME AND MONEY!! I repeat dont waste your time and money. Paid upfront and I was told my business cards be ready in 7 days guess what that never happened. I called and owner answered and said ohh waiting on ups shipment for material and it will take couple more days. I asked for refund Mr jerry never liked that !!!!!!!!!! UNPROFESSIONAL and RUDE.
Aug 11th, 2023

Oct 6th, 2021

Ok , this place is the most unprofessional place I have ever dealt with. First of all the job that they did was horrible! It looked like a kindergarten kid did it. Second of all they never even offered to give the money back for the mistake they did! And third of all they even asked the person that paid the blazers we took, to pay cash and they didnt even give him a receipt, why? Who knows. That will be the last time I even take anything to these people very poor quality job was done and in my opinion dishonest. Dont throw your money away go with real professionals to do whatever you need to get done.
Aug 2nd, 2021

Where do I even start! J did not only do me wrong but our church as well ! He stitched our ushers jacket with a very very poor job! I went to him because there where no way my boys could afford new jackets again, which were new and they had worked so hard to pay for! He did not care, he acknowledged the bad work he did, how he had messed up all our jackets and yet told us, thats the risk we took by taking it to his company! We got no credit for it, no nothing but an .... OH WELL, WE WILL TRY HARDER NEXT TIME IF YALL PURCHASE NEW JACKETS, BECAUSE THESE ARE DAMAGED AND I CANT OR WONT DO ANYTHING ABOUT IT!! Ive never seen something like this by a company WHO calls themselves professional! Im very disappointed not by the mistake they made, ( because we all make them from time to time) but not owning up to it! Not because he did it to me but to God! That was a church he disrespected! Very disappointed!
Aug 1st, 2021