Waterstone
-
1851 Satellite Blvd
Buford, Georgia 30518 - (678) 890-4262
- Website
Hours
Chamber Rating
-
The Real Carra
Apr 3rd, 2024 -
kheiisy cordero
Mar 30th, 2024 -
I'm extremely dissatisfied with the service I received. Despite cancelling my $350 apartment booking on the same day of payment, it's been a frustrating three months of waiting for my refund. Despite weekly reminders, they continuously fail to fulfill their obligation. It's unacceptable that I still haven't received my money. This is not only unprofessional but borders on scam territory. I strongly advise against doing business with them. Update: Ive been waiting almost 4 months, every week I send them emails Any responses What do I have to do?
Mar 29th, 2024 -
I'm shocked by the customer service, the staff is deceitful, they can't communicate properly, and they've promised to refund the canceled request money for three months now.
Mar 9th, 2024 -
Linda Thrash
Our apartment has been flooded 4x (!!!!!) within the last 1 1/2 months and the manager Yuri Torres couldnt care less to fix this issue! We moved in this apartment in December 2023 after our other apartment here at Waterstone had a mold issue for 2 years also nobody cared about. Btw, this mold issue was reported by multiple other tenants. About 2 months into living in the new apartment our dining and living room flooded while we were at work. We received a call from the Waterstone office downplaying the damage and just stating water got into our apartment but everything is fixed. We found out about the real damage when we got home. Vacuum robot, 2 computers, and multiple other things got damaged. Management got informed and Yuri called me promising shell get answers for me. We never received a call from her. Shortly after one of our bathrooms flooded twice from upstairs and except of a maintenance employee coming and correcting whatever was going on in the bathroom upstairs, nothing was done. Went to the office 3 days ago and Yuri came up with every excuse you can imagine. Miscommunication with the maintenance team, she didnt receive my emails and theyre probably in her spam, etc. Requested to get an answer from her asap and she promised to personally take care of it and that Ill get an answer from her shortly. Well, its now several days later - no sign from Yuri and our bathroom flooded today again. Over the years we had so many issues here but it would take way to long to list all of them. Please expect to have similar issues if you ever decide to move in here.
Mar 30th, 2024
About
Waterstone
Featuring one, two and three bedroom floor plans, Waterstone apartments in Buford, GA, offer a bit of everything for all walks of life. Our designer living areas allow you to comfortably relax at the end of your day, and the large gourmet kitchens are perfect for entertaining friends and family.For a change of pace, step outside your door and into our amenities to play billiards or shuffleboard in our game room, watch your favorite movie in our media room, challenge yourself in our cardio strength-training center, or unwind in our resort-style pool. Waterstone also boasts a prominent Buford address with award-winning Gwinnett County Schools, and our convenient location off Satellite Blvd. and Hwy 20 offers a friendly neighborhood environment while still providing access to the best shopping and dining that Buford has to offer.
Contact Info
- (678) 890-4262
- Website
Questions & Answers
Q What is the phone number for Waterstone?
A The phone number for Waterstone is: (678) 890-4262.
Q Where is Waterstone located?
A Waterstone is located at 1851 Satellite Blvd, Buford, Georgia 30518
Q What is the internet address for Waterstone?
A The website (URL) for Waterstone is: https://www.waterstonebuford.com/
Q What days are Waterstone open?
A Waterstone is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Q How is Waterstone rated?
A Waterstone has a 4.0 Star Rating from 138 reviewers.
Hours
Ratings and Reviews
Waterstone
Overall Rating
Overall Rating
( 138 Reviews )The Real Carra on Google
kheiisy cordero on Google
on Google
I'm extremely dissatisfied with the service I received. Despite cancelling my $350 apartment booking on the same day of payment, it's been a frustrating three months of waiting for my refund. Despite weekly reminders, they continuously fail to fulfill their obligation. It's unacceptable that I still haven't received my money. This is not only unprofessional but borders on scam territory. I strongly advise against doing business with them.
Update:
Ive been waiting almost 4 months, every week I send them emails Any responses What do I have to do?
on Google
I'm shocked by the customer service, the staff is deceitful, they can't communicate properly, and they've promised to refund the canceled request money for three months now.
Linda Thrash on Google
Our apartment has been flooded 4x (!!!!!) within the last 1 1/2 months and the manager Yuri Torres couldnt care less to fix this issue! We moved in this apartment in December 2023 after our other apartment here at Waterstone had a mold issue for 2 years also nobody cared about. Btw, this mold issue was reported by multiple other tenants. About 2 months into living in the new apartment our dining and living room flooded while we were at work. We received a call from the Waterstone office downplaying the damage and just stating water got into our apartment but everything is fixed. We found out about the real damage when we got home. Vacuum robot, 2 computers, and multiple other things got damaged. Management got informed and Yuri called me promising shell get answers for me. We never received a call from her. Shortly after one of our bathrooms flooded twice from upstairs and except of a maintenance employee coming and correcting whatever was going on in the bathroom upstairs, nothing was done. Went to the office 3 days ago and Yuri came up with every excuse you can imagine. Miscommunication with the maintenance team, she didnt receive my emails and theyre probably in her spam, etc. Requested to get an answer from her asap and she promised to personally take care of it and that Ill get an answer from her shortly. Well, its now several days later - no sign from Yuri and our bathroom flooded today again. Over the years we had so many issues here but it would take way to long to list all of them. Please expect to have similar issues if you ever decide to move in here.
Overall Rating
Overall Rating
( 138 Reviews )Write a Review
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