Quality Inn Brunswick

We are deeply sorry to hear about the numerous issues you encountered during your recent stay at our hotel. Your experience is not reflective of the high standards we aim to uphold, and we sincerely apologize for failing to meet your expectations.The conditions you described are unacceptable and do not align with the cleanliness and comfort that we strive to provide for our guests. We take matters of cleanliness and maintenance very seriously, and we are disappointed to learn about the presence of mold, stains, and other cleanliness issues in your room. Please rest assured that we will be conducting a thorough investigation and taking immediate corrective actions to address these concerns to prevent recurrence in the future.Additionally, the lack of consideration shown by our housekeeping staff in knocking on your door at 8:00AM is deeply regrettable. We understand the importance of respecting our guests' privacy and rest, especially after a late arrival. We will be reinforcing our policies and procedures with our team to ensure that such incidents do not occur again.Your feedback is invaluable to us, and we sincerely apologize for the inconvenience and discomfort you experienced during your stay. We understand your frustration, and we are committed to making the necessary improvements to regain your trust and provide you with a more positive experience should you choose to stay with us again in the future.Please accept our sincerest apologies once again, and thank you for bringing these issues to our attention.