ICM Metal Fabrication

This place maybe good for work. For truckers better pay attention on loads they put almost 49000 pounds on load they say is 45. Is a shame for companies to do that to truckers
Apr 23rd, 2022

Feb 19th, 2022

Guys are good at what they do..I dealt with James, the owner, nice guy, Tucker was the shop Foreman, although, I think he works there on an as needed basis now...excellent work and reasonable prices..
Jun 1st, 2021

Apr 5th, 2021

I'm a firm believer in keep business local to help the local economy . Ive been rebuilding motorcycles and doing fab work for 15 years and was looking for someone local to handle my powder coating jobs. I have passed ICM many times and noticed they powder coat , so I figured I would give the bonaire guys my business. I was in the process of building a 2003 Harley Davidson Road Glide and need several parts powdercoated gloss black. I loaded them up and took them to the shop on 23 October 2020. I ended up talking with Tucker about the job and we agreed upon a price and I left them there. Later that day I sent tucker a message to please makesure the any surface with seals or inside are not coated. (I have in text messages). His response back was sometimes we get a little bit on the inside. I was thinking ok maybe a little blow by no biggie. Several days go by and I get a call that my parts are done. I get there to get the parts from tucker. The parts were packed up in a cardboard box with foam wrapped around them.(that's good) . He had the engine gaurd so I could see the work. Not bad looking. I get home and start laying them all out on the table to realize this isn't no blow by powder. The threaded holes, and 100% of the internals were coated. This is a no no!! They are numerous close tolerance parts moving within this motor, the gaskets and seals will not sit correctly, not one bolt woukd start into the threads, and overtime the powder could breakdown causing the oil to not flow through the engine correctly. That causing the engine to lock up. I immediately text tucker (text so I have documentation) and told him about the issue. I asked do they not tape up the surfaces that they do not want powder on and do they not use masking plugs for the threaded holes. He said they don't do that. I was in shock. Im not one to complain about just anything but this was rediculous. I attempted that weekend to remove the powder from the inside of the motor. Hours and hours later I decided to stop. I paid for a job to be done correctly and it should be done correctly. I took the parts that were in question back to ICM and which I talked to Cameron. After explaining my issue he totally understood and said Tucker never said anything about not coated the inside nor the surfaces in which seals were. Cameron was very polite and said we will get this prob fixeded and I apologize. Six days passes and I hear nothing back from no one. I make a call up there and talk to tucker. He was not aware of my parts being up there. I explained to him many times about the proper masking procedure and his response was thats not how they do it. After several text he said my parts were ready to be picked up again. He then said before you get up here we could only do them they way we did previously. I was like really confused by now. I asked what do you mean? Either we can give back the way they were (not correct) or we can strip them down and get them back bare. I said ok strip them down for me and how about half of my money back for the job being incomplete. He stated you have 2 options like they were or stripped either way no refund will be granted. By now I'm getting aggravated. A local business pulling some shady stuff like this. He said if you have a problem with that call James parker. The next morning I run up to pick my parts up that are stripped. Taking a coworker to be a witness I get there and they've lost 2 pieces. Tucker in a smart tone informed me thats all I gave him when I dropped them off to him. If you remember Cameron was the one I dropped the parts of to the second time. I said you weren't the one who took the parts and I need my parts. He argued for a min before going to look. He found them out in the pile of sand. I took my parts and left the property. Once in the truck I called Mr James parker with the intention of getting a resolution. Says I ran out of characters...alot more to this story.. 1600$ in parts ruined. Could have been easily resolved if they would have sucked up their pride just once. This isn't over!!!
Apr 18th, 2021