Woody Folsom Chrysler Dodge Jeep RAM

Woody Folson has the worst service dept. We have sat in their waiting room for hours with no response. Plan on being there for 1/2 a day waiting. Today we had an appointment, and they called to confirm it the day before and when we showed up the service dept. said there was no record of an appointment. Woody Folsom the owner needs to be aware of the lack of customer service in Baxley. NO EXCUSE!!!
Mar 21st, 2024

The Ram parts and service team Is knowledgeable and definitely try to keep the fleet on the road minimizing down time.
Feb 4th, 2024

If you are looking for a new vehicle , especially a truck, Woody has plenty of them... Chevy..Ford or ram. Good price and service to go with them.
Jan 10th, 2024

Service. Quick and no problem.
Dec 8th, 2023

Took my car to this dealership for some recalls well ended up paying close to 450 dollars for something else that's what's wrong with my car which was fine but I'm working in Alabama so I decided I'm going to test my car out before I get on the road with it. Well I went to another town and cut the car off and it wouldn't crank back up. The lights in it were flickering, it act like it wanted to come on and then it changed his mind so I had to contact my son-in-law he had to come where I was at to look under the hood to find out to find out the battery cables are loose so I'll be taking it back to them first thing in the am to tighten them up. It's so frustrating because I was stranded and had to wait for someone to come and then now I have to go back over there to make a whole other trip for something that should have been fixed before my car left. Update today.... I let the God know what happened to my car and of course his words were what did you get somebody to tighten your battery back up and I told him no because I paid job to do it he said I was having an attitude and basically I told him I didn't care then he asked me did I bring the car with me and I told him do it look like I walked over here so he what's pissed about that too he made me wait 3 hours for a tool that he claimed they did not have at the Dodge place for a Dodge Chrysler car to tighten the battery backup they had to go get it from O'Reilly's which took them 3 hours I guess they thought it was going to make me mad because I had to wait 3 hours for them to tighten the screws up on my battery which only took 2 minutes but they didn't realize that I had all the time in the world today.
Mar 9th, 2024