Hours

Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 3:00 PM
Monday:
8:30 AM - 7:00 PM

Chamber Rating

Verified Member
3.3 - (68 reviews)
31
7
5
0
25
Read Our 68 Reviews

Chamber Rating

Verified Member
3.3 - (68 reviews)
31
7
5
0
25
  • A BGirl

    Easy one stop packaging options which made my errand to mail off Easter baskets super easy and hassle-free. Todd was so kind and thorough even after having dealt with a not so pleasant customer just before. My feedback for UPS would be to offer better pricing options. Lord, the boxes shot my price way up. But again I didn't feel like going to go find my own box especially since I was rather last minute. Even still, I would come back because the shop is neat and they are pleasant
    Apr 2nd, 2024

  • DeUndre Adams

    Terrible Customer Service Just left here not even 5 minutes ago. I needed computer access to print off packaging slip. Immediately upon sitting down at the computer I noticed that it appeared to be frozen on the welcome screen. I let the staff know and asked if I could reboot it only to received a half hearted response from the clerk saying it does that. I asked if that meant I can restart it only to get no response.
    Mar 24th, 2024

  • Marteria Turman

    EMPLOYEES ARE SUPER RUDE. ESPECIALLY THE ONE WITH SHORT BLACK HAIR. TAKES YOU FOREVER TO PRINT OUT ONE PIECE OF PAPER BECAUSE THEY DO NOT HELP THEIR CUSTOMERS HOW THEY SHOULD! WHEN I GOT MY PAPERS THAT WERE PRINTED WHILE I WAS GETTING OUT MY MONEY THE SHORT LADY WITH THE BUN SLAMMED MY PAPERS ON THE COUNTER. IM VERY UNHAPPY WITH THIS LOCATION. NEVER AGAIN
    Feb 23rd, 2024

  • Janice dancingfeet Hennessy


    Feb 13th, 2024

  • Vanilla C

    I had copies made at this UPS STORE AND WAS TOTALLY DISRESPECTED FOR USEING 3 PAPER CLIP'S by the register in a small container THAT IS FOR THE PUBLIC'S USE ( SUPPOSEDLY GOD KNOWS THAT NO ONE DESERVE'S TO BE DISRESPECTED AND I WAS TOLD THAT QUOTE I NEED TO BUY A BOX OF PAPER CLIP'S UNBELIEVABLE GOD KNOWS THAT NONE OF US ARE HERE TO STAY THE SAME WOMAN DISRESPECTED ME OVER TWO YEARS AGO BECAUSE I USED 5 PAPER CLIP'S NO ONE DESERVES THIS TYPE OF DISRESPECT ESPECIALLY OVER 3 TO 5 PAPER CLIP'S UNBELIEVABLE. GOD KNOWS THAT NONE OF US ARE HERE TO STAY WE ARE ONLY HERE FOR A SHORT WHILE MERE SUGGESTION DO NOT PUT THE PAPER CLIP'S OUT THERE FOR PEOPLE TO USE IF YOU ARE GOING TO DISRESPECT THE HELL OUT OF SOME ONE FOR USEING THEM ESPECIALLY IF THEY HAVE ONLY USED THE PAPER CLIP'S MAYBE ONLY ONCE A YEAR BUT BRING YOU BUSINESS ALL THE TIME AND TELL PEOPLE ALL THE TIME TO GO TO THE UPS STORE OF FLOYD ROAD UNBELIEVABLE GOD KNOWS THAT THIS WILL BE OUR LESS CONERN WHEN WE ARE ON OUR DEATH BED YOU DON'T NEVER KNOW HEALTH WISE WHAT SOMEONE MAY BE GOING THROUGH BUT THE WOMAN CHOSE TO DISRESPECT ME IN FRONT OF EVERY ONE FOR USEING 3 PAPER CLIP'S AND OVER 2 YEARS AGO FOR USEING 5 PAPER CLIP'S UNBELIEVABLE.
    Feb 19th, 2024

Read Our 68 Reviews

About
The UPS Store

The UPS Store #1667 in Austell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Mayberry Square Shopping Center Next To Verizon.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (770) 739-9759.


Q Where is The UPS Store located?

A The UPS Store is located at 3961 Floyd Rd, Ste 300, Austell, Georgia 30106


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ga/austell/3961-floyd-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 7:00 PM
Thursday: 8:30 AM - 7:00 PM
Friday: 8:30 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: 10:00 AM - 3:00 PM
Monday: 8:30 AM - 7:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.3 Star Rating from 68 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 68 Reviews )
31
7
5
0
25
Write a Review

A BGirl on Google

image Easy one stop packaging options which made my errand to mail off Easter baskets super easy and hassle-free. Todd was so kind and thorough even after having dealt with a not so pleasant customer just before. My feedback for UPS would be to offer better pricing options. Lord, the boxes shot my price way up. But again I didn't feel like going to go find my own box especially since I was rather last minute. Even still, I would come back because the shop is neat and they are pleasant

Business Response on Google Apr 1st, 2024
Hello A BGirl, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

DeUndre Adams on Google

image Terrible Customer Service
Just left here not even 5 minutes ago. I needed computer access to print off packaging slip. Immediately upon sitting down at the computer I noticed that it appeared to be frozen on the welcome screen. I let the staff know and asked if I could reboot it only to received a half hearted response from the clerk saying it does that. I asked if that meant I can restart it only to get no response.

Business Response on Google Mar 22nd, 2024
Hi DeUndre Adams, we apologize for the negative experience you've had with us. Our goal is to provide excellent service, and it's concerning to hear that we fell short during your visit. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering. If you have any further questions or concerns, please do not hesitate to contact us at [email protected]. Thank you for your feedback.

Marteria Turman on Google

image EMPLOYEES ARE SUPER RUDE. ESPECIALLY THE ONE WITH SHORT BLACK HAIR. TAKES YOU FOREVER TO PRINT OUT ONE PIECE OF PAPER BECAUSE THEY DO NOT HELP THEIR CUSTOMERS HOW THEY SHOULD! WHEN I GOT MY PAPERS THAT WERE PRINTED WHILE I WAS GETTING OUT MY MONEY THE SHORT LADY WITH THE BUN SLAMMED MY PAPERS ON THE COUNTER. IM VERY UNHAPPY WITH THIS LOCATION. NEVER AGAIN

Business Response on Google Mar 6th, 2024
Hi Marteria Turman, I can understand your print service frustration and I am sorry to hear you didn't have a great experience with our team. We're committed to providing world-class service and want to hear from our customers when there is an area where we can improve. If I can offer further assistance, please contact me directly at [email protected] so we can learn more about your visit.

Janice dancingfeet Hennessy on Google

image

Business Response on Google Feb 12th, 2024
Thank you for taking the time to leave us a rating, Janice Hennessy! See you next time for a 5-star experience.

Vanilla C on Google

image I had copies made at this UPS STORE AND WAS TOTALLY DISRESPECTED FOR USEING 3 PAPER CLIP'S by the register in a small container THAT IS FOR THE PUBLIC'S USE
( SUPPOSEDLY
GOD KNOWS THAT NO ONE DESERVE'S TO BE DISRESPECTED AND I WAS TOLD THAT
QUOTE I NEED TO BUY A BOX OF PAPER CLIP'S
UNBELIEVABLE
GOD KNOWS THAT NONE OF US ARE HERE TO STAY
THE SAME WOMAN DISRESPECTED ME OVER TWO YEARS AGO BECAUSE I USED 5 PAPER CLIP'S
NO ONE DESERVES THIS TYPE OF DISRESPECT
ESPECIALLY OVER 3 TO 5 PAPER CLIP'S
UNBELIEVABLE.
GOD KNOWS THAT NONE OF US ARE HERE TO STAY WE ARE ONLY HERE FOR A SHORT WHILE
MERE SUGGESTION
DO NOT PUT THE PAPER CLIP'S OUT THERE FOR PEOPLE TO USE
IF YOU ARE GOING TO DISRESPECT THE HELL OUT OF SOME ONE FOR USEING THEM
ESPECIALLY IF THEY HAVE ONLY USED THE PAPER CLIP'S MAYBE ONLY ONCE A YEAR BUT BRING YOU BUSINESS ALL THE TIME AND TELL PEOPLE ALL THE TIME TO GO TO THE
UPS STORE OF FLOYD ROAD
UNBELIEVABLE
GOD KNOWS THAT THIS WILL BE OUR LESS CONERN WHEN WE ARE ON OUR DEATH BED
YOU DON'T NEVER KNOW HEALTH WISE WHAT SOMEONE MAY BE GOING THROUGH
BUT THE WOMAN CHOSE TO DISRESPECT ME IN FRONT OF EVERY ONE FOR USEING 3 PAPER CLIP'S AND OVER 2 YEARS AGO FOR USEING 5 PAPER CLIP'S
UNBELIEVABLE.

Business Response on Google Feb 14th, 2024
We're sorry to hear about your experience, Vanilla C. We want to make sure our customers feel treated with integrity and respect while at our center; our intention is to always take care of our customers, and it sounds like we fell short this time. We hope you give us another chance to win back your trust and confidence.

Load More Reviews

Overall Rating

Overall Rating
( 68 Reviews )
31
7
5
0
25

Write a Review

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