United States Postal Service

This post office does not ID people that come to pick up packages. They hand out packages to anyone who says they are YOU! Apparently, the people who work here have never heard of Identity theft or package theft!! Anything you order through this post office can or will walk out the front door of this building in the wrong hands and there goes your hard earned money!!! They will send you "I'm Sorry" letter saying your packages have already been picked up and they are not responsible, nor do they care!! The bald headed man named "Jeff" blamed ME for stealing my own package that I have paid for. This is shameful and embarrassing for me!! You have been WARNED
Apr 5th, 2024

Very good place and excellent service.
Mar 10th, 2024

Left a slip for a package that doesn't need signature, also refusing redelivery (x2). I suggest starting an inquiry every time you experience serious problems with this post office, like I have. It takes a long time on the phone but it is worth doing.
Feb 20th, 2024

Feb 18th, 2024

Theres one really nice lady at this post office! She is lovely! The rest of the tellers arent that kind or helpful/are quick to try to make you feel stupid (Jeff & a younger lady). I forgot a pen once - and the young lady had no pens to let me borrow so I had to go home and mail my item (I had to fill out a custom form) another day! Ive never been to a post office that didnt have an extra pen for a customer to borrow. I have started going to another post office since this post office started giving me anxiety/made me feel upset/ruffled after leaving from the customer service. Another thing that is blowing my mind is the amount of packages we get delivered to our place that arent even ours. (We live in an apartment and have gotten multiple packages from apartment numbers in the same complex that are clearly not ours). Theyve put the other peoples mail/keys to unlock a locker for a package in our mailbox and another time (mind you it says the apartment number on our door) in one day - we had two other apartment numbers packages delivered at our door. Each time we have had to deliver the package FOR the USPS person because they cant read apartment numbers even though it clearly says on our mailboxes, the door and the box! 3/13 Update: I had a package say delivered to a parcel locker today. I go to check my mail and theres no package or key to unlock a locker. Im hoping whoevers mailbox they put the key to my package to give me my package like I did for the packages/key they delivered wrong to my door/mailbox above. I left a sticky note on my mailbox for the post person to fix this issue. Its so disheartening cause they literally have one job - deliver packages correctly - and they seem to make so MANY errors. If I worked as a mail carrier I would feel SO bad if I messed up even one and would triple check - and it seems like whoever delivers just doesnt care. (Based on mixing up everyones packages or even delivering to the wrong number door!) 3/15 update: They put the missing package in my mailbox so Im so happy that got solved! When I went to check the mail - I did notice that two of my other neighbors also had a sticky note with the same situation I had (package delivered to parcel locker but no key in their mailbox to unlock one) so in that one day - at one complex - they messed up on 3 peoples mail!
Mar 12th, 2024