JMS Burn Center at Doctors Hospital

Never been to a better hospital in my life patient care was A-1 every where I was I had at the minimum 2 nurses with. I never felt so taking care of. The respect I got for someone with no insurance was unbelievable. They don't care about the money they care about you. They didn't keep my wife informed as she would have liked but they took well care of me. Would recommend very highly. Thanks JMS
Jun 15th, 2023

We drove 95 minutes from Orangeburg to visit family member that had surgery. We stay up there until 6pm. We were lost to find the exit to leave the building. The staff was great.
Apr 19th, 2023

TO PROVIDER BILLING MANAGEMENT TEAM: I am writing to express my deep dissatisfaction with the customer service provided by your organization. During my recent attempt to seek communication regarding a bill, I have encountered several obstacles, which have left me feeling frustrated and disrespected. First, I would like to talk about the unprofessional behavior of your customer service agent. I found that she are unresponsive and evasive when I attempted to discuss the bill. she seemed disinterested in engaging in any productive conversation and appeared to be more interested in ending the call as soon as possible. Furthermore, I was appalled by the rudeness and lack of professionalism displayed by one of your agents. she hang up hung up the phone on me without offering any explanation or apology. Such behavior is unacceptable and does not reflect positively on your organization. I am writing this review in the hope that you will take action to address the problems I have highlighted. As a customer, I believe that it is important to feel valued and respected, especially during times of distress. You organization should provide the chance survey for the each customer call . even with record line , some agent still receive paycheck but not provide service the customer and rude to client . very disappointed !!
Mar 28th, 2023

I received exceptional Medical Care at both the Doctors Hospital emergency room and at the burn center period
Mar 16th, 2023

My 2 year old walked thru ashes and her feet got burnt really bad. Dr.Hardy & our nurse Katelyn was hands down the most wholesome people I have ever met. The whole entire staff at the burn center was nothing short of amazing. We drove a little over two hours to bring our girl here & the staff went above and beyond to make our stay as comfortable as possible for her procedure the next morning. This hospital deserves more credit than they get.
Feb 5th, 2023