Sleep Number

The staff here is helpful and kind. Ron, the manager assisted us. He was so friendly and knowledgeable and we left with a bed on the way!!
Jan 25th, 2024

Jan 3rd, 2024

Dec 29th, 2023

Pete is a deal making machine! Delivering our bed sealed the deal!
Dec 1st, 2023

Disappointed and Frustrated: Sleep Number Beds Fail to Deliver, Customer Service Falls Short As a long-time customer of Sleep Number, I am deeply disappointed by the recent experience with their products and customer service. After purchasing a Sleep Number bed with high hopes of a comfortable and customizable sleeping experience, I have been let down by consistent malfunctions and a lack of effective support from the company. From the outset, the bed failed to function as advertised, with the adjustable settings proving inconsistent and unreliable. Despite numerous attempts to reach out to Sleep Number's customer service, I have encountered a frustrating lack of assistance. While the company did send out technicians to address the issues, the solutions provided were temporary at best, and the problems persisted. The inability of Sleep Number to effectively remedy these issues has left me feeling ignored and undervalued as a customer. The repeated visits from technicians, all resulting in temporary fixes, have been a source of great frustration, and the lack of a permanent solution has significantly impacted the quality of my sleep and overall satisfaction with the product. Furthermore, the lack of responsiveness and effective support from Sleep Number's customer service team has only exacerbated my dissatisfaction. It is deeply disappointing to invest in a product that fails to meet expectations and to receive such inadequate support when seeking resolution. In conclusion, my experience with Sleep Number beds has been marred by consistent malfunctions and a profound lack of effective customer service. As a loyal customer, I had hoped for a reliable and comfortable sleeping solution, but instead, I find myself deeply dissatisfied and disillusioned. I urge Sleep Number to take proactive steps to address these issues and provide the level of service and product reliability that their customers deserve. As it stands, I cannot recommend Sleep Number beds based on my disappointing experience. I hope that my feedback prompts Sleep Number to reevaluate their product quality and customer support, in order to prevent others from enduring a similar experience.
Dec 17th, 2023