MSA | Medical Services of America Hospice

MSA Hospice fulfills all expectations for patient care. I know when referrals are sent, they will respond promptly. Brandi and John always provide courteous and compassionate care.
Sep 17th, 2023

Because of late checkout ( 4 pm) failed to sign patien into hospis. Did not supply any after hours contact numbers. Leaving family and patient without needed medication. And most hospis, have a chaplain with family and patients patient and family. This
Jul 13th, 2023

MSA was wonderful at first. They do am and pm service and fully explain things as your going. They say they will fix lunch while they are there but they never did. When the day came that my mom passed, I never seen or heard from her regular nurse which I thought was very rude. Then the social worker kept saying they were here for me and the family still even after the passing and its been almost a month and I havent heard from any of them. Nothing. Not even a sympathy card. This company mastered making you think they care about you, in the end they dont. The only thing Ive heard was let us know ASAP if you would like to donate her concentrator.
Jan 31st, 2022

Very professional staff and always focused on patient care.
Sep 30th, 2021

Only been with MSA for a few days, but so far a night and day difference from the other Hospice we had mom with. So wish I would have started here and not put mom through the others. Thank you so much for being wonderful MSA! **UPDATE** Mom was with MSA Hospice for a short time, but they were so wonderful the entire time. When mom was in her last few days, they were with us constantly. They made sure that mom was never in pain and always clean and taken care of. I don't know what I would have done without them. The tuck in service at night was a true blessing and I think this is the only Hospice in town that offers it. I had no idea what was happening with my mom and they helped me understand and care for her the way that she needed it. Jennifer the RN was so wonderful, as was every single person that came to care for mom. Everyone should be treated this way, so don't go anywhere else. I went through two companies before I found them and feel so lucky that I switched.
Mar 23rd, 2019