Augusta University Dental Associates

I have been going to this practice for 15 years. I could not get an appt for 3 months and when I requested that they send my records (which I have paid for and belong to me) to a new dental practice, they insisted i come in person to sign a release. I explained that I lived over 3 hours away and asked if there was another way they stated that in person was the only way to sign a waiver. I found their manner to be extremely rude and unhelpful. They need to have an alternative method for transferring records.
Feb 22nd, 2024

Feb 17th, 2024

Kim, Front Office receptionist is dimissive. You may provide a contact number for me to call if interested to discuss
Jan 28th, 2024

Super positive experience even from calling to make an appointment. Ms. Cathy who works in the office staff loaded my insurance into my profile as a new patient, got me in quickly, and even estimated costs for my appointment. She even walked in to see me to say hello! Dr. Latour did a very comprehensive exam and was willing to chat with me about my findings. She was very reassuring and made this a very anxious experience calming and comprehensible. Very good staff and quality of patient care!
May 7th, 2023

They are awesome with my special needs child and my 5 year old...
Sep 6th, 2022