VCA Buckhead Animal Hospital

Always take great care of our pets!
Apr 8th, 2024

Apr 6th, 2024

Excellent service, they are always very friendly and I love that they follow up via messages on their cell phone and in the VCA app They operated on my little girl there and we did not pay additional bills, it is convenient to pay the club.
Mar 24th, 2024

Mar 8th, 2024

I really did not want to do this, but after a week of trying to communicate with the staff at VCA and receiving no explanations regarding my two pets medical records. After having one of my cats for less than a year, I called in the middle of the summer to ask why his breath smelled so bad-they informed me to bring in a fecal sample and pay $90 to find out that it came back normal. (I was also informed yesterday when I eventually got someone to answer the phone that a fecal test would not detect any oral complication). I have continually asked when I called VCA and mentioned the smelly breath, why I would pay for a pointless fecal sample and told to wait until April to bring him in. I fortunately brought him in a month early to be told he has stomatitis and immediately needs all of his teeth removed. Instead of explaining exactly whats going on, they mentioned buying pet insurance in excess of 20 times plus the blood test and oral surgery that were going to cost an excess of thousands of dollars. Thank God, I found a place called LaVista Animal Hospital (which has been around since the 60s, the Vet Clinton Walton was absolutely amazing, and I wish I had found them before wasting so much time and money at VCA). After this was said and done, getting my records sent over to this new vet-there are records that my other feline has minor dental issues that have never been mentioned to me. So if youre cool with bringing a 1/yo cat and then wasting $90 on fecal samples to find out that the now 2 y/o has had every tooth removed and then finding out on your own your 4 y/o cat has a dental issue to be addressed but never mentioned- sure, use VCA. I was promised to call back with an explanation of why I was told to bring a pointless fecal sample, which I feel I should be reimbursed as it proves that I was trying to resolve the issue before it became stomatitis, but I was informed by the staff just to wait until April. I hope this never happens to anyone in the same situation because this has been stressful and devastating. Last note- I did not get the procedure performed at VCA and if you are a current customer, just count how many times they mentioned buying the pet insurance or care club is I believe its called- it is absolutely the biggest rip off and wouldnt have even covered the extractions, but was the only thing emphasize during my entire visit I hate to write poorly about a veterinarians office, but I do not trust these people with my animals any longer, and I dont think that you should either :(
Mar 19th, 2024