Bally

Eric Martin _{on Google}

May 1st, 2023

This Bally location has incredible customer service. I've made multiple purchases from this store, and they go above and beyond to make sure you have the best experience. Special shoutout to Shani, our representative who was extremely helpful today. Highly recommend this Bally location.

Matthew Swickerath _{on Google}

Oct 20th, 2022

yossi is fantastic.

Gadi Bar-Johnson _{on Google}

Mar 4th, 2022

As someone who really love fashion, good quality of style and stuff, I went to the most quality brand Bally shop located inside Phipps plaza mall center Atlanta Georgia . From the moment I enter the shop one of the seller agent Mrs, Shani approached me with no smile and very bad attitude , I told her Im
Looking to buy shoes but I should check the prices first since my company pay for half part of my benefits.
She look at me a while she having a very bad faces, I left the shop quite surprised but I didnt pay attention to this kind of bad attitude since I believed it was her bad day.
The second time I went to shop unfortunately the same seller was on duty Mrs Shani, since I know another seller I asked her about him she answered he is not here he flew home israel to visit his family, I was a bit disappointed since I wanted to purchase the shoos from him and not from her, I didnt have any choice since I needed the shoes and Im busy at work with lots of flights,I decided to buy the shoes which cost me almost 1000$ USD , even she was un friendly and quite un polite.
Yesterday I was close to mall and decided to go in and check if the other seller on duty so I can say hi, luckily he was there ,I told him about my bad customer service experience with her and told him to inform her, this morning I got a phone call from her Mrs.Shani without any explanation about the reason why she calling me she start yelling at and telling me how dare I can complain about her, I was absolutely surprise how the employees of this famous expensive and high class brand could call a customer and screaming at him, after she cant stop yelling at me and make me truly angry and upset I decided to hang up this un believable conversation, I decided to called to the store manager Mr,Bashar and informed him about his employee behavior, he was truly surprised and promise to check this un professional incident. I just asking my self how famous brand and quite expensive brand like Bally could hire employees like Mrs,Shani who dont have any basic of manners and being with a positive attitude and being polite instead of calling a customer and yelling at them after they spending quite a lot for Bally brand stuff, I hope she is not longer working there , very disappointing and thats definitely not the excellent customer service I was expecting from high class shop like Bally, Gadi