The Rolling Frame Revue

Im not one to go out of my way to write a bad review, but my experience here was so bad that Im not going to go here again and warn friends. My first visit to get quoted and pick frames was fantastic. When I dropped off the pictured piece and another piece I was warned to not to call and ask about status, they will call me. It was emphasized enough for it to be notably weird. Well the estimated time came and went with no phone call. The next day I called and asked and was met with surprising frustration from the man who was speaking to me over the phone. Did you get a call? No. Well we called you No I promise you- No we called you. Upon pick up, I was so annoyed with how rude he was, I literally showed the woman who met me my phone log. I never got a call. To make such a big deal about that was so uncomfortable and unfriendly. It was incredible, really. To add salt to the wound of an upwards of $400 framing job, the piece was visually to the naked eye not centered in the matting. Pics included. Not the worst thing to me, but given how I was spoken to I was furious. Maybe they operate differently now, but be warned: dont call them unless they call you otherwise they apparently with throw a fit about it..
Mar 7th, 2024

This is the best framing store in all of Atlanta. They are brilliant and will help you select the perfect frame for your picture - I have gotten multiple things framed and keep coming back. You wont be disappointed!
Feb 17th, 2024

Far and away the best frame shop in Atlanta. Their work and service is top notch. Ive framed several special pieces with them and I always leave pleased not only with the finished product but also the expertise of the staff (and doggy endorphins from Forrest the shop dog). Chris recently helped me with his artistic vision and was very patient as I deliberated over selections. His suggestions were excellent.
Jan 1st, 2024

Great all around, highly recommend
Nov 5th, 2023

Sep 27th, 2023