Pet Supermarket

Excellent service and the staff were so helpful.
Apr 2nd, 2024

Called the store to speak with someone about the donation drop box to see if non-profit rescues could be eligible or apply to pick up donations and the manager that answered the phone at 6:45PM 3/29/2024 was very condescending and rude. She said only shelters could pick up donations and I was very nice totally understood that as well as kindly expressed that I get it as well. I then kindly asked her if there was an opportunity to speak with a general manager for a possible partnership and she rudely said partner with someone and hung up. How nasty is that? I dont know if she felt I was asking too many questions, even though I only asked two but if people dont know something or are eager enough to call and inquire about helping animals out at their non-profit I would have hoped she understood that and could give a better suggestion in a friendlier manner or provide a more higher-up contact information and inform them that a rescue is interested in a partnership and would be reaching out. Overall, I would not recommend this manager for a Pet Supermarket at all. If this manager on duty treats non-profit animal rescues like how I experienced.She doesnt need to be over phone calls. So now Ill be calling corporate to report her rude, snarky responses and hopefully they can address her attitude, get her off phone duty or inform of her rude tone to customers and inquiring non-profit members that can steer people away from store. Hoping Pet Supermarket can further reach out to me as well to apologize on her behalf for my awful experience since weve also been a dedicated PS customer for over 5 years.
Mar 31st, 2024

Terrible place shop. Wouldn't recommend this place to anybody
Mar 18th, 2024

Eadie was a professional yet kind worker as far as i can see. She walked us through our whole rabbit purchase and even further educated us where others would just leave it at the sale. Definitely coming back for all my pet related purchases. Thank you ms Eadie for the wonderful experience.
Mar 15th, 2024

They got the good stuff
Mar 6th, 2024