Indochino

After the first order was unsalvageable (said the tailor when I showed them what they send me after THEY measured me), the second order came back just as screwed up, and they obviously did not update all the measurements. The jackets were absurdly long, huge in the waist. The pant legs were different sizes, and the shoulders in the shirts were at least 4" too wide. This was the WORST experience I've ever had and I urge everyone to stay clear of this store within Nordstroms. Absolutely pathetic and infuriating.
Mar 30th, 2024

Great quality suits and shirts. Recommend getting measurements at the Lennox location though. I got mine through Nordstrom location and sizes were off
Jan 7th, 2024

cannot emphasize enough to spend your money elsewhere. all garments came improperly sized. indochino refuses to provide you your sizes if youve been measured through them so i cant be certain if i was measured improperly or if their factory failed to make my clothes correctly. order was not only delayed the first time, but by the time i received any resolution for a resized garment, the event i wanted to wear them for had passed. also, they dont issue refunds. if indochino makes a mistake, they dont hold themselves accountable. please stay away. much better to buy off the rack (its all made in china anyway, even indochino) and take it to your local tailor for alterations. absolutely disappointed.
Oct 27th, 2023

Doesnt matter if you have an appointment. They take walkins in front of you.
Jul 24th, 2023

Horrible service, couldnt even get a be with you in a sec selections are limited, and way overpriced..
Apr 21st, 2023