Cascade Outpatient Center

To Grady HR and Ethics department! Please contact your patient that visited you today, Donya Williams - security guard and employees are aware of traumatic altercation
Mar 10th, 2024

Talk about incredible service! I was greeted with genuine smiles and professionalism by Natasha and Desiree. Karen the medical assistant made me super comfortable before I met with nurse practitioner Hawkins who was an absolute delight, and the most dreaded part of the process for me (blood work) was handle by Kendra with ease and swiftness. Never laughed so much and have all smiles at a medical visit. It was a world whirl of magic girl magic. And the whole process took less than an hour! Kudos to this awesome team of medical professionals!
Jan 7th, 2024

I am writing to express my deep dismay and concern regarding my recent experiences during appointments at your facility. On March 12, 2024, after only my second appointment, I made the decision not to return due to significant concerns regarding the unprofessionalism and conduct exhibited by, Ms. Kendra Jones. During both of my appointments, Ms. Jones demonstrated unethical behavior, including a lack of courtesy, aggression, and disregard for not only patients, but her coworkers as well. Despite attempting to address my concerns, I was met with further disrespect and dismissiveness by, Ms. Jones. Sadly, Kendra did not stop there, she felt as if her point was so important to prove, that she followed me and continued to disrupt not only my peace , but other patients and her coworkers around her.
Mar 14th, 2024