Esquire Heating And Air

Kyle was absolutely terrific. Comprehensive in explaining the problem, clearly not trying to upsell, and actually quite hilarious! Definitely will be my go-to man on any HVAC issues.
Dec 30th, 2023

Kyle and his partner, Charles, came to my house to replace an ancient (2001) AC system. I cannot write a review on how flawlessly it is working yet because it was just done and I have not had a chance to put it in use thanks to the current nice weather. What I can tell is why I chose Kyle for this big project of mine. His integrity is unquestionable. He conducts himself with honesty and follows through on his promises. He takes pride in his work and holds himself accountable for his work. Now I have PEACE OF MIND that if, and only if, any issues arise down the line, I'm in good hands. Something many other big companies fail to offer, or they try with monthly charges (and they still fail!). We all know how important it is to be able to count on a reliable HVAC guy in this Atlanta weather (both summer and winter). Kyle, if you are reading this, THANK YOU again! I'll come back here at a later time to update my review, to let you know how well your AC system is doing ^^ UPDATE: Now it's July, a few months into putting my newly-installed AC unit in full use, then I became aware that my old & clogged drain line was causing backflow of water into the AC unit causing a leak (NOTE: AC unit itself is operating flawlessly). I called Esquire in panic, and within less than an hour, Charles was at my door. He spent hours cleaning the leak and unclogging the pipe. Thereafter both Kyle and Charles came back to my house, provided a better solution. No labor charge for all these hard work during their super busy hot summer month. Their commitment to clients are all so REAL. They are 1000% client-oriented. So glad I chose Esquire for installing a new AC unit. THANK YOU, Kyle and Charles, my dog and I continue to enjoy "luxurious" cold air thanks to you guys Service: Install AC
Jul 27th, 2023

I called Esquire after I was duped by another AC company that tried to just upsell me on my units instead of diagnosing and fixing the issues. I spoke with Kyle on the phone and he was super understanding of the situation and able to schedule me for less than a week from when I called. Charles was the tech that came out to evaluate my units and was professional, informative, and gave me a fair assessment of the condition on both of my units. He was able to clean and repair my units at a fair price and completed the services that day after I agreed to them. Could not ask for better service and I look forward to working with esquire in the future!
Jul 11th, 2023

Best in the city. They were honest and trustworthy, know exactly what to do to keep your place comfortable as possible. We won't ever call anyone else for our installs and services to our hvac systems on any of our properties, residential or commercial. Thank you Esquire!
Jun 7th, 2023

I highly recommend Kyle. We had him come out to replace our AC unit. He was very knowledgable--much more knowledgeable than Moncrief technician who came out and couldn't give me a proper diagnosis of why our unit stopped working. He was also super respectful and was prompt at responding because we have a baby in the house. Two days later we had issue with our AC unit on a separate floor and Kyle was able to talk us through how to troubleshoot it at no charge. That in itself saved us 100-180$ to have someone come out, not to mention the time! His company is small enough where he can spend quality time with you and take care of you as his client. He mentioned he really liked to hire outstanding employees so his hiring process is often slow. His partner Charles was very respectful and professional the day of the job.
Jul 15th, 2023