Johnny Rockets

I visit this place on Saturday the 30th of March. I didn't have a problem with the food or my server. I paid with the card, gratuity was included because it was a party of 7. Once I got my statement I saw that I had been overcharged. I contact the restaurant and spoke with Brenda Brenda said that I would have to speak with the owner I also called and left him a message which I didn't receive a call from him. I tried later that evening at the speaking with Brenda she said that she would contact her manager again I didn't hear back from Brenda so I called the manager. It was if my number had been blocked because I didn't receive an answer so I tried the restaurant again he answered and asked me to never call his restaurant again. I told him that I was only calling because I had been over charged and I was trying to get a refund. I let him know that him answering the telephone the way he did was very unprofessional. I also told him that he could keep the money if that makes him happy by overcharging people and getting over then his business would fail. So if you eat there and you use your credit card or debit card or anything to pay please be aware and check to make sure that you're not being overcharged. Yes I am one unsatisfied customer and I will never eat at this establishment again.
Apr 7th, 2024

I gotten good customer Service from the person at Johnny Rockets the other day it was awesome good customer Service a congratulations are in order for them thanks again from the VIP Queen treatment like myself awesome good Cool all star's across the board thanks again very cool herself the Celebrity all fives Stars herself
Mar 28th, 2024

This was fun, my granddaughter enjoyed the huge milkshakes. The food was great for a soda fountain. Would recommend. Kid-friendliness: It's an open air atmosphere inside a mall. Tables and chairs are available as well as bar seating at the soda fountain.
Mar 28th, 2024

Nice spot to eat before catching a movie at AMC Phipps Plaza (on the same floor as movie entrance). The service is good sitting at the counter. There isn't a particular wow factor, but their burgers are solid. Love the vintage American diner aesthetic! Not the largest space, but a good choice for a quick bite.
Mar 19th, 2024

I haven't had Johnny Rockets since I lived in Ohio. I was so pleased to learn they have a few in georgia. The food, service, and everything in between was amazing
Feb 2nd, 2024