Fashionably Kaked

Dec 28th, 2022

Beautiful would be an understatement! Their cakes are extraordinary! And they taste amazing. Highly recommended. Pricey, but you get what you pay for
Nov 13th, 2022

TLDR: Disappointing results despite the raving reviews. Pros: -Quick customer support response. -Easy pickup. -Product completed on time. -Fairly priced for amount and size. -Good Flavor. Cons: -Does not take responsibility for their errors and places the blame on the client. (no apology within the first email exchange between owner and client) - Responded to client complaint stating that "[Client] should have been more specific". Yet, when asked for a screenshot of the additional specific information given, while ordering the cake in the space provided on the website to verify request and said miscommunication/lack of specificity, no response or screenshot was provided. *if the designer is unsure or confused they should reach out to the customer. -When the client stated the cake was dry, the response from this company was to ignore that complaint and claim the client was unsatisfied about the flavor. The only mention of the taste of the cake was in hope to give a pass on the poorly planned design. -Contradictory policy "guaranteed satisfaction and exceed expectations" - "refunds not accepted [...] be sure of your design" even when the requested design of the cake was not followed. as well as "any changes made after initial agreement are subject to additional fee" so therefore if a customer is unsatisfied they must pay more for the changed needed to be made *consider revising. -Claims to not be able to copyright designs, " Please be advised that all submissions are used for reference. Your final design will reflect the work of Fashionably Kaked as we do not copyright other designer's work." Yet this company showcases cakes they have designed on their website and instagram that are exact replicas of other franchises. Such as but not limited to, Coco Mellon, Nissin ramen noodles, Corona beer bottle. *but placing a $12 inedible fondue replicated baby shower cake topper was found acceptable. Purchased, not created or designed by the company. - Sloppy work on the happy birthday banner, as it was double printed and haphazardly placed decorations on the cake.* The cake was requested two weeks in advance and thus this error should have been fixed before delivery. Indicating either incompetence of negligence of quality work. No need for a response from the owner, mistakes happen. Just do better and be better.
Oct 25th, 2022

You did such a great job, we love it. Extremely professional.
Oct 15th, 2022

My dad absolutely loved this cake! It was moist and delicious. The customer service was A1 and the design was spot on for what I asked for! I will definitely book her every time I have an event or a birthday etc. - in absolute love ! Thank you!
Oct 14th, 2022