Fifth Third Bank & ATM

Garbage bank. Don't use. Customer service is useless and sometimes hangs up on you
Feb 26th, 2024

Worst branch and worst customer service
Oct 26th, 2023

The bank is ok inside. But calling customer service is a JOKE! They constantly lock your account without calling you, hold transactions. They have left me stranded twice just by logging in on my phone instead of the computer. When I called they basically asked why was I getting (payroll) deposits every week. They claim this is why they locked my account. I explained I got paid every week they didnt care. Still suspended my account for 24 hrs even after I explained Im a travel nurse. I decided to close the account because I didnt feel safe or that my money was safe with them.
Jun 21st, 2023

i went to two different branch trying to send my direct deposit to them since they mailed me a coupon. first one, the branch manager yelled me by raising her voice, open her eyes widely and talked one word by word as if i don't understand the language, trying to intimidate me so i had to wait while she was all nice and sweet to someone she knew. The second one, which is this one, branch manager refused to open an account for me as he is busy with operational stuff and i need to come back. while the bank is completely empty. How those branch really function while treating those customers who is trying to bring money into? They obsoletely does not care if their bank have new customers or not, its all about their convenience. i see so many bad reviews about different branch for this bank. No wonder.
Sep 16th, 2023

Excellent, professional, friendly service from Yonoris. Wonderful experience and I will absolutely be switching to Fifth Third because of this sweet lady!
May 31st, 2023