Bank of America (Lobby Service Only)

Y'all literally have a vault of cash, why no BOFA location can have more than 1 person working at a time is beyond me. I only go because my work uses this bank. I shouldn't wait 30 minutes to deposit $5
Apr 8th, 2024

Jenny was very helpful and kind. Gave me all the information I needed and it didn't take long to assist me. Thank you!
Aug 20th, 2023

Sebastian Brookshire is amazing! I have received one of the best customer service experiences in my life at this Bank of America branch. Sebastian is very personal and extremely professional. He went above and beyond to try to fix my issue. His customer service skills are impressive. If I had a private company, I would definitely hire him on my team!
May 31st, 2023

If I could give 0 stars to Melissa at this branch I would. I came in for a cashiers check to pay my rent . I Suppose that I look as if I should not have the amount of money that was in my bank account to her , as the first thing she asked once I was told to sit in her chair and she looked at the amount was do you always have to pay using a cashiers check. I let it go and simply responded that I was late if she must know and that is what my leasing office was requiring for payment. She then , after I had clearly just made the deposit ( which her coworker told me to do because it would be easier if it was in my account vs cash) , tried to make it seem as though I did not have the money in my account . I proceeded to show her ,on my phone , through My mobile app that the money was there. Lastly, as she began putting the check into the envelope she commented and asked was I going to the leasing office to pay. First off MELISSA, none of which , the first or last question was any of her business . I generally go to the branch closest to perimeter and have never had an issue with them Or their customer service , so I will be taking my business to them from now on. I know that I am black and also look young but again , NONE of the questions or assumptions were valid or called for and I am VERY disappointed. Do better.
Apr 19th, 2023

I love the drive-thru machines there, modern and user friendly.
Jan 11th, 2023