Community Water Management

Samuel LaGrone _{on Google}

Mar 4th, 2024

This company is basically a scam incarnate. They sub-metered apartment buildings 20 years ago, and now charge all the tenets of said buildings 20+$ a month as a 'service fee' and the set up account and close down account 50$ fees. They survive by pitching themselves to landlords as a sub metering company that helps landlords avoid any water cost overrun between tenets (what little amount there might be) and a company that monitors water usage. They monitor water usage as much as the water company already does, they're impossible to contact, and their website is defunct. When landlords want to get rid of this company, they convince landlords not to by stating the one time cost to submeter isnt it worth it, and you know, all of their added 'services'. If your landlord uses community water your water bill will basically be double what it should be due to all the fees, though they provide no service whatsoever. There is a special place in hell for people who come up with companies like this.

Olivia Erickson _{on Google}

Nov 28th, 2023

Truly a horrible experience with Community Water, specifically with their customer service. I have had terrible experiences paying bills and using their outdated online platform. While waiting on a leak adjustment, I received threatening emails about turning my water off for months. Ive had a particularly awful experience with Melinda, who was rude and completely unhelpful. Unfortunately, as others have echoed, I have to use Community since this is what my apartment uses. If you are deciding between apartments and one uses Community and the other does not, opt for the other!

Annesia Crew _{on Google}

Nov 5th, 2023

There is no assistance available after hours.

Carissa Bogan _{on Google}

Oct 16th, 2023

Actually kind of the worst. Crazy high rates that dont make sense for a 2 bedroom apt. Took calling four times before i could reach someone, but atleast the person i spoke to was helpful and nice

Daisy Johnson _{on Google}

Jun 11th, 2023

Shuts your service off after making payments and arent open on weekends so going 2 days without water is ridiculous!