UGA Veterinary Teaching Hospital

Nayeli Cabral _{on Google}

Apr 8th, 2024

Was told 5k downpayment to help my dog. $1000 a day to admit and help my dog. Pay 8-10k to discharge the dog. Money money money. Lost my soul dog. Completely broken. Was referred here to get help and instead she was put down. I will never recover. Completely guilty that I could have just brought her elsewhere and probably could have saved her life.. please dont come here.

Nova _{on Google}

Apr 6th, 2024

Extremely long wait and Extremely high prices for Extremely mediocre care. I brought an exotic pet here out of necessity, because they're the only local place who would treat him. Terrible communication, the only "vet" I ever spoke to was an intern, and I was never informed of certain procedures they did on my animal. I only learned what they did after reading my bill, where I had been charged for things I was never asked or told about. I had a 9am appointment and I left at 4pm. They didn't even start my appointment until noon. And somehow, 2 radiographs took 3 hours. Not to mention the "vet" (intern) didn't know how to handle my animal and I had to help restrain. Im fully convinced that they used my animal to "show off" to the students because he is a rare exotic animal. How else would my appointment take 8 hours. And they had to give my animal a reversal drug because for some reason, they gave him extra sedative on his 2nd visit. I was NEVER informed that he needed a reversal in the first place, and only found out when i saw it on my bill, that i was only given after paying. I also found more charges for procedures that i was never informed of. Only giving 2 stars because they did get the job done, but that was it. Nothing was noteworthy or "above and beyond" and I only went here out of necessity, and I will only come back if absolutely necessary. Unless you have no other option, don't go here.

Constance Braun _{on Google}

Apr 4th, 2024

If I could leave less than one star, I would!I have been waiting since February 2, 2024. Everytime I call the manager is in a meeting and will call me when she is finished! I never hear back from her! The people I have spoke with do not seem to know what is going on and give excuse after excuse! I have called them out on several lies they have told me! I should not have to deal with this after the loss of my pet! I just want the money that is owed to me, so I can put this behind me! I will never go back nor recommend anyone use them!

Cynthia Sullivan _{on Google}

Mar 20th, 2024

They were great with my Chloe's back operation. They took good care of her and kept us informed about her progress.

Jennifer Burke _{on Google}

Mar 27th, 2024

So glad we drove from Nashville, TN, on the advice from our primary Vet, Dr Christopher Ray at Hermitage Animal Clinic & the Internal Med Vet at Blue Pearl Animal Hospital in Franklin, TN, Dr Waugh. Our 8 yr old-ish German Shepherd puppy mill rescue, Lucy, has had constant incontinence since we got her 2 yrs ago. Weve chased bladder infections, tried Proin & Incurin, with no improvement. We hated the constant cleaning she would do & the Im so sorry face she showed us when she got up from her bed that had a huge wet spot. The Internal Med Team at UGA truly listened to us & didnt dismiss us due to her age, as all we wanted was to add some quality to Lucys life. Dr Z and Dr Bartges took extra time to explain all the details regarding the CT scan & cystoscopy results to help us devise a plan of action for her. They started new meds which worked beautifully & we opted not to do any surgery. She is thriving, happier, more energetic and barely any cleaning now. We even got a follow up phone call from Dr Z directly a few days after our visit. We were thrilled & truly impressed by the professionalism & guidance from Dr Ray, Dr Waugh & UGA Internal Med Team. Our very heartfelt thanks!!