Baskin-Robbins

greg peek _{on Google}

Mar 25th, 2024

So after 3 years nothing has changed customer service still non existent for me at the Dunkin location maybe it's the way I look waited at the ice cream section for at least 10-12 minutes no one acknowledged my presence at all saw the looks in my direction but no one said a word and there were at least 6 people on duty 1 male worker that was cleaning the sink area and the rest were all female. There was only one other customer that had been waited on just before I walked in the young lady that waited on him saw me when I walked up to the ice cream section she left the front and walked to the back so I stood and waited looked at both sections of ice cream still no response walked over to the doughnut section that's when I ask the guy if there is someone working ice cream so he stopped his cleaning and waited on me and he apologized for the wait. Thank goodness someone finally helped me.
Their customer service is a direct reflection on the store manager good or bad. Demographics plays a major part in most of the high volume restaurants and supermarkets in this area maybe with one or two exceptions and whatever the majority is that's what is hired with a sprinkle of exceptions. Everyone's money is green some just have more of it than others but good customer service should never be based on your ethnicity.

Ben Howell _{on Google}

Mar 16th, 2024

Please do not go here anyone! Had a large vanilla iced coffee and had to go to ER because of stomach complications and violently throwing up. Still waiting on results but I felt completely fine before getting it and it was the only thing i drank!!

Grady Davis _{on Google}

Feb 8th, 2023

Great atmosphere!!!! Customer service goes above and beyond.

David _{on Google}

Feb 8th, 2023

This location once served thick and delicious milkshakes. But the last two times that I've stopped here, the shakes have been very thin. My chocolate shake was chocolate milk. Furthermore we were first in line at the drive thru, yet still had to wait nearly 20 minutes. I won't come back.

KEDMA PASSOS _{on Google}

Nov 1st, 2022

I ordered a chocolate milkshake but the taste was milk and ice.