Soft Surroundings

I usually shop online and have my orders delivered, but this time I decided to have my items shipped for free to the store for pickup. When I arrived, I was pleasantly surprised by the size and layout of the store. The staff members were professional and friendly. Crystal was very helpful and provided exceptional customer service. I highly recommend this store.
May 29th, 2023

May 15th, 2023

The employees here are wonderful. They were kind and extremely helpful.
Nov 26th, 2022

Usually order from the catalog online and have it shipped to my home; this time I tried ship to store to check out the Avalon location. Beautiful store with roomy dressing rooms. Friendly staff suggested I try my items on to make sure they fit. Support staff even found me additional items (on sale!) that complemented my purchase.
Aug 19th, 2022

You'll eventually lose money with these folks. It's a dirty little secret. In the end, they got around $63 from me for a top that sold for $34.99. Never again! They charge sales tax on their shipping. And a lot of their merchandise is, shall we say, sub par.  Shipping isn't a mere $9.95 as their web site says. It's $9.95 PLUS TAX = $10.67. Ka-ching. (It's a corporate choice to charge not only shipping but also to tax shipping. Ask LL Bean, Lands End and the many companies with comparable or better prices and quality that don't charge shipping.) And while SS may refund the price of an item plus the item's sales tax, they won't refund the tax on the shipping. Ka ching Ka ching. It's all so-called "legit." That's their choice. I just don't like being nickel and dimed that way.
Aug 28th, 2022