Costco Tire Center

Stay away! These guys are shady. They do everything in their power not to honor the manufacturer's warranty. I dealt with Tony, the assistant manager. He first tried to deny replacement because I didn't have a record of an alignment. However, the tire wear did not indicate misalignment. It took over 30 minutes of haggling to get them to agree to honor the warranty and prorate the purchase of a new set. Then he tells us that the warranty on the new set is only one year because they are a warranty replacement. Even though I'm paying over $600, I can't believe they are associated with Costco. Find another tire retailer!
Mar 29th, 2024

I have purchased set of tires/installation two times from this location in last two years. Both times, I bought/scheduled online ahead of time. The first time was great and I only waited 5 mins to talk to someone. No issues with installation and balance/rotation issues so far. Yesterday, I didn't have to wait at all. Both time process was done on time as promised and the staff was friendly. I have not had to inquire warranty/defective tire related visits yet. Otherwise I have been happy so far.
Feb 5th, 2024

Great experience purchasing tires online and getting them installed on my Jeep. Tires arrived early and I was able to schedule early morning appointment for install. They called to confirm appointment night before appointment. Levi was incredibly thorough to ensure new tires fit well, did not rub, and had correct pressure. Afterwards he helped me load up my old tires into my truck to take home. Always a good experience getting my tires here and the work from the folks at Costco.
Jan 1st, 2024

Dec 26th, 2023

Horrible experience. Purchased 4 tires and after a day went back because the tires didnt feel stable and I was worried about driving on them. Was told that they would not check the balancing that day and scheduled me an appt for 16 days later. The person at the tire center was quite rude and told me Im not use to new tires. I ended up going to my regular tire place and they said the tires were never balanced. Just put on the car and given to me that way. I had to pay the other place but there was no way I trust Costco to touch any of my cars again. To date, this is the only time I was truly disappointed in Costco service.
Dec 24th, 2023